Michael Brown
Operations Manager
Atlanta,GA
Summary
Dynamic and results-oriented logistics professional with extensive experience in fast-paced, diverse work environments. Proven expertise in employee training and development, quality management, team building, cost control, and troubleshooting. Committed to driving operational excellence and fostering a collaborative team culture to achieve organizational goals. Adept at leveraging analytical skills to identify inefficiencies and implement effective solutions that enhance productivity and performance. Track record of implementing process improvements and fostering cohesive team environments.
Overview
25
25
years of professional experience
2
2
Certification
Work History
Production Manager
ABB (Asea Brown Boveri)
Senatobia, Mississippi
08.2025 - Current
- Setting productivity goals for the production team
- Enforcing policies and regulations to ensure compliance with health and safety standards
- Allocating resources for the production department
- Managing the production budget and implementing cost-saving measures
- Supervising production personnel, such as Production Assistants
- Ensuring all products meet quality standards
- Resolving problems or delays in production
- Implemented quality control measures, reducing defects and improving product consistency.
- Led production teams to optimize workflow and enhance productivity across multiple projects.
- Coordinated cross-departmental communication to streamline processes and minimize downtime.
- Analyzed production data to identify trends, driving informed decision-making for resource allocation.
Operations Manager
KIK CONSUMER PRODUCTS (BIOLAB)
Conyers, Georgia
11.2023 - 06.2025
- Operational management of 425,000 sq ft. warehouse including: selection, receiving, shipping, facility maintenance, inventory control, and other functions
- Serve as Facility Safety Coordinator for all aspects of safety for the facility, including ensuring timely completion of training and adherence to all safety protocols
- Ensuring the smooth and efficient flow of goods through the warehouse, from receiving to shipping
- Direct the work and performance of four logistic coordinators, three warehouse supervisors (Total Staff 100)
- Streamlined operations processes, reducing overhead costs by 23%, resulting in annual savings of $500K
- Introduced advanced KPIs and performance tracking systems, improving team productivity by 30%
- Negotiated vendor contracts, reducing costs by 15% and ensuring consistent quality standards
- Implemented Lean Six Sigma methodologies, cutting production cycle times by 20%
- Partner with cross-functional team in a major system overhaul, increasing operational efficiency by 25%
Operations Manager (3PL Liaison)
ON LLC.
Forest Park, Georgia
03.2022 - 11.2023
- Collaborate with internal stakeholders, leadership, 3PL’s, and carriers to drive change across the North America logistics’ network
- Guide projects, keep milestones on track, and mitigate risks before they impact implementation schedules
- Assist project teams in troubleshooting and identifying solutions to unforeseen issues
- Support the implementation of goods to person order fulfillment and automated storage systems
- Support regional transportation initiative to increase speed to customers
- Plan and establish regional continuous improvement initiatives
- Optimized logistics workflows, decreasing delivery times by 18%
- Leveraged data analytics to improve inventory management, reducing stockouts by 40%
Warehouse/Assembly Manager
JOHNSON HEALTH TECH NA
McDonough, Georgia
07.2018 - 02.2022
- Establish and control production schedules, recommending improvements in production methods, equipment, operating efficiency, and safe working conditions
- Instrumental in center startup in 2019 by developing policies and procedures, creating rack layout, product setup, facility staffing/onboarding
- Responsible for developing, training and mentoring team members to enhance distribution center and JHTNA business knowledge
- Direct the work and performance of two logistic coordinators, one warehouse supervisor, and one assembly supervisor (Total Staff 80)
- Serve as Facility Safety Coordinator for all aspects of safety for the facility, including ensuring timely completion of training and adherence to all safety protocols
- Assisted in the mitigation of production bottlenecks, reducing downtime by 20%
- Trained and mentored junior assembly staff on best practices and safety protocols.
- Oversaw assembly line operations, ensuring adherence to quality standards and production schedules.
- Analyzed production metrics to identify trends and drive continuous improvement initiatives.
- Developed training materials focused on new technologies and methods in the assembly process.
Operations Manager
NATIONAL DCP (Dunkin Donuts)
McDonough, Georgia
04.2016 - 07.2018
- Managed budgets effectively, consistently delivering projects on-time and within financial constraints.
- Developed and maintained standard operating procedures to ensure compliance with safety regulations and quality standards.
- Achieved higher employee retention rates by fostering a positive work environment and providing opportunities for professional growth.
- Championed safety protocols to maintain a secure working environment, reducing workplace accidents significantly.
- Negotiated contracts with vendors and suppliers to obtain best pricing and terms.
Education
Master of Science - Business Administration
Troy University
Troy, ALBachelor of Business Administration - Business Administration
Georgia Southern University
Statesboro, GeorgiaSkills
- Extensive experience in performance management analysis
- In-depth understanding of regulatory policies
- Proficient knowledge in a broad range of WMS, TMS, and ERP systems (eg, SAP, Red Prairie, Oracle, Manhattan, Salesforce, Blue Yonder/Korber/AS400, etc)Microsoft Office Applications (eg, Power BI, PowerPoint, Excel, etc)
- Safety management
- Production optimization
- Root-cause analysis
- Project management
- Manufacturing management
- Cost control
- OSHA compliance
- KPI tracking
- Cross-functional teamwork
- Data-driven
- Cause and effect analysis
- Logistics
- Inventory management specialist
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Achieved 20% increase in on-tie delivery by completing improving employee retention by 10% with accuracy and efficiency.
- Resolved product issue through consumer testing.
- Documented and resolved process quality defect which led to 12% productivity increase.
Certification
- OSHA 10 Training - Continuous
- Six Sigma Greenbelt, KIK Consumer Products - 2024
Languages
Spanish
Limited Working
English
Native or Bilingual
Timeline
Production Manager
ABB (Asea Brown Boveri)
08.2025 - Current
Operations Manager
KIK CONSUMER PRODUCTS (BIOLAB)
11.2023 - 06.2025
Operations Manager (3PL Liaison)
ON LLC.
03.2022 - 11.2023
Warehouse/Assembly Manager
JOHNSON HEALTH TECH NA
07.2018 - 02.2022
Operations Manager
NATIONAL DCP (Dunkin Donuts)
04.2016 - 07.2018
Master of Science - Business Administration
Troy University
Bachelor of Business Administration - Business Administration
Georgia Southern University
Extended Operational Skills
- Thrive in dynamically changing environments requiring focused decision making
- Adept at developing innovative policies and strategies to effectively manage multiple projects and teams involving employee relations and development with precision and accuracy
- Excellent presentation skills with the use of various presentation protocols and software
- Strategic Operations Management
- Supply Chain Optimization
- Stakeholder Communication and Relationship Building
- Change Management and Organizational Transformation
- Enterprise Resource Planning (ERP) Systems
- Advanced Data Analytics and Business Intelligence
- Risk Management and Mitigation
- Negotiation and Conflict Resolution
- Process Improvement
- Budget Management
- Project Management