Michael Brown

• Managed and motivated employees to be productive and engaged in work.
• Accomplished multiple tasks within established timeframes.
• Maintained professional, organized, and safe environment for employees and patrons.
• Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.

Was responsible for checking code dates, submitting code reports on product for markdowns.

Oversaw the produce and fresh departments

Responsible for writing schedules and overseeing 20+ employees

Was responsible for seasonal and coupon/incentive rotation of product placement

Managed the foods department, then the center department and then night merchandising.

Was responsible in each position for seasonal and value rotational placement of products.

Oversaw and trained between 10 and 20 employees depending on position.

Was responsible for writing schedules, implementing training and mentoring employees under my supervision.

Responsible for sign maintenance, price updates and determining new product placement on a daily basis, along with ensuring mandatory endcap items were placed in appropriate places.

Same as earlier descriptions.

Managed (through multiple rotations) Hardlines, Foods, Center, Membership and Night Merchandising.

• Maintained a clean and organized front-end area to ensure a pleasant shopping experience for customers.
• Managed customer returns and exchanges efficiently, ensuring a smooth process for both customers and employees.
• Monitored cashier performance metrics to identify areas for improvement and implement corrective actions as needed.
• Monitored cash drawers in [Number] checkout stations to verify adequate cash supply.

• Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
• Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
• Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
• Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.

• Monitored incoming contracts and service agreements for correct pricing and information.
• Maintained strict confidentiality of sensitive information while handling sensitive client contracts.
• Enhanced client relationships by providing exceptional support during the contract negotiation process.
• Tracked contract milestones and updated stakeholders to facilitate project progress.

Oversaw the chemical treatment and testing of 3 steam boilers.

Oversaw the testing and auditing of 990,000 gallons of fuel in 27 separate tanks onboard the ship.

Oversaw the testing and auditing of 100,000 gallons of potable water onboard the ship.

Oversaw the testing, treatment and auditing of all boiler water onboard the ship.

Was responsible for auditing and ordering all necessary chemicals to treat and maintain the above systems.