Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Michael Brown

Virginia Beach,VA

Summary

Dynamic professional with a proven track record at Rivers Casino, excelling in customer service and critical thinking. Recognized for enhancing team collaboration and simplifying complex tasks, while maintaining high standards of organization and dependability. Adept at multitasking in fast-paced environments, ensuring seamless operations and exceptional support.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Lead Anesthesia Technician

Sentara Virginia Beach General Hospital
01.2015 - Current
  • Strengthened interdepartmental collaboration through active participation in hospital-wide committees and initiatives related to anesthesia services.
  • Maintained high-quality patient care with thorough knowledge of anesthesia procedures, protocols, and guidelines.
  • Simplified complex instructions from physicians into actionable tasks for fellow technicians to execute efficiently under pressure in a fast-paced environment.
  • Assisted in the implementation of new anesthesia technology, working closely with vendors to ensure seamless integration and staff training.
  • Manage 60 incoming calls, emails and faxes per day.

Rivers Portsmouth Casino

Rivers Casino
09.2024 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Organized and detail-oriented with a strong work ethic.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Manage approximately 300 to 500 customers per shift

Education

High School Diploma -

Ocean Lakes High School
Virginia Beach, VA
01-2008

Skills

  • Friendly, positive attitude
  • Customer service
  • Problem-solving
  • Dependable and responsible
  • Multitasking
  • Excellent communication
  • Critical thinking
  • Computer skills
  • Organizational skills

Certification

  • Basic Life Support Training - 2023-2026

Timeline

Rivers Portsmouth Casino

Rivers Casino
09.2024 - Current

Lead Anesthesia Technician

Sentara Virginia Beach General Hospital
01.2015 - Current

High School Diploma -

Ocean Lakes High School

Similar Profiles

CREATE PROFILE