Michael Brown
El Paso,TX
Summary
Dynamic Pool Technician with a proven track record at El Paso Swimming Pool Cleaners, excelling in algae treatment and pump maintenance. Recognized for exceptional customer service and effective communication, enhancing client satisfaction. Adaptable and self-motivated, consistently improving pool water quality and ensuring safety standards through diligent inspections and maintenance.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
8
8
years of professional experience
Work History
Pool Technician
El Paso Swimming Pool Cleaners
04.2023 - Current
- Provided exceptional customer service by effectively communicating with clients regarding their pool care needs and expectations.
- Improved pool water quality by conducting regular chemical testing and adjusting treatment levels accordingly.
- Inspected pool equipment and verified proper functionality to maintain safety standards.
- Brushed pool walls and floors to reduce algae and slime formation and prevent staining.
- Assembled and disassembled filters for pool openings, closings and repairs.
- Enhanced customer satisfaction by promptly addressing and resolving any pool-related issues or concerns.
- Vacuumed pool using to remove dirt, debris and contaminants at bottom of pool.
- Assisted new team members in learning proper techniques for various maintenance tasks, contributing to their professional development.
- Demonstrated courtesy, respect and professionalism to promote company values and customer care.
Army Private Officer
US Army
09.2021 - 06.2023
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Developed and maintained courteous and effective working relationships.
- Adaptable and proficient in learning new concepts quickly and efficiently.
Warehouse Assistant
Amazon
01.2020 - 08.2021
- Loaded and unloaded delivery trucks promptly for further distribution.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Packaged and shipped orders accurately to promote safe and quick delivery to customers.
- Maintained a safe work environment by adhering to safety protocols and regularly inspecting warehouse equipment.
Warehouse Lead
Fed Ex Ground
02.2018 - 02.2020
- Kept warehouse up to safety and health regulations at all times.
- Utilized forklift and other warehouse equipment to safely load and unload pallets and containers.
- Assisted in training new hires, sharing best practices and knowledge of warehouse operations.
- Provided excellent customer service by addressing inquiries about product availability and shipment status promptly.
- Improved inventory accuracy with consistent cycle counting and data entry into the warehouse management system.
- Improved efficiency with quick and accurate loading of boxes.
- Managed day-to-day operations of warehouse to keep everything running smoothly.
- Managed incoming shipments by verifying product details against purchase orders, ensuring accurate inventory levels.
- Compared shipping orders and invoices against contents received to verify accuracy.
- Verified orders by comparing names and quantity of items packaged with shipping documents.
- Sorted and delivered materials to different work areas and staff.
- Inspected incoming and outgoing shipments to identify discrepancies with records.
- Handled day-to-day shipping and receiving overseeing more than [Number] packages per day.
- Requisitioned new supplies and maintained storage areas for smooth department operations.
Education
No Degree - Physical Education And Coaching
LOUISBURG COLLEGE
Louisburg, NCHigh School Diploma -
NORTHERN DURHAM HIGH SCHOOL
Durham, NC06-2009
Skills
- Backwashing filters
- Pump maintenance
- Valve replacement
- Algae treatment
Timeline
Pool Technician
El Paso Swimming Pool Cleaners
04.2023 - Current
Army Private Officer
US Army
09.2021 - 06.2023
Warehouse Assistant
Amazon
01.2020 - 08.2021
Warehouse Lead
Fed Ex Ground
02.2018 - 02.2020
No Degree - Physical Education And Coaching
LOUISBURG COLLEGE
High School Diploma -
NORTHERN DURHAM HIGH SCHOOL
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