Michael Brown
Belvidere
Summary
Dynamic facilities management professional with a strong work ethic, experienced as Head Custodian at Allamuchy Elementary School. Proven track record in health and safety compliance and employee training, optimizing cleaning schedules to enhance operational efficiency. Skilled in maintenance scheduling and building inspections, ensuring a safe and clean environment for all.
Experienced custodial professional prepared to lead and manage all aspects of building maintenance. Strong focus on team collaboration and achieving results. Known for reliability, adaptability, and effective communication. Skilled in cleaning protocols, equipment management, and safety procedures.
Organized with successful history of managing competing priorities and meeting challenging performance targets. Works well under pressure to complete physically-demanding work. Safety-oriented team player with strong attendance record.
Reliable and honest, skilled in maintaining clean and orderly interior and exterior building spaces. Careful in managing every cleaning task, including floors, bathrooms, trash removal and windows, with diligence.
Overview
34
34
years of professional experience
1
1
Certification
Work History
Head Custodian
Allamuchy Elementary School
03.2019 - Current
- Supervised daily operations of custodial staff to ensure cleanliness and safety standards.
- Developed and implemented efficient cleaning schedules to optimize workflow across the school facilities.
- Trained new custodial staff on proper cleaning techniques and safety protocols to maintain a safe environment.
- Conducted regular inspections of school premises to identify maintenance needs and initiate repairs promptly.
- Collaborated with school administration to establish health and safety compliance measures for all cleaning activities.
- Reported vandalism or other damage to property to supervisor.
- Deep cleaned or replaced flooring, performing stripping, sealing and finishing tasks.
Bus Driver
Stanhope Bus Company
09.2018 - 06.2019
- Performed bus driving duties while keeping student safety in mind to maintain good safety record.
- Ensured student safety by adhering to all traffic regulations and school policies during transportation.
Sales Associate
Home Depot
11.2017 - 07.2018
- Assisted customers in product selection and provided knowledgeable recommendations for home improvement projects.
- Collaborated with team members to achieve daily sales goals and improve overall store performance.
- Resolved customer complaints by providing timely solutions, ensuring satisfaction and repeat business.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Engaged with customers to build rapport and loyalty.
Service Advisor Assistant Manager
Hackettstown Hyundai/Kia
08.2011 - 11.2017
- Assisted service advisors in managing customer inquiries and scheduling appointments efficiently.
- Coordinated service records and documentation to ensure accuracy and compliance with dealership standards.
- Supported technicians by providing necessary parts and tools for timely vehicle repairs.
- Streamlined communication between customers and service departments, enhancing overall satisfaction levels.
- Facilitated smooth transactions by accurately preparing invoices and explaining charges to customers upon pick-up of their vehicles.
- Provided exceptional customer service, leading to an increase in repeat business and referrals.
- Aided customers with loaner car arrangements, enhancing their overall experience during vehicle servicing periods.
- Performed quality checks on completed vehicles prior to delivery, ensuring high standards were met consistently.
- Handled warranty claims for customers, resulting in efficient resolution of vehicle issues.
Vice President
Shutterbug Ed's
04.1992 - 06.2006
- Managed inventory systems, ensuring optimal stock levels and reducing excess waste.
- Developed and implemented strategic marketing initiatives to enhance brand visibility and customer engagement.
- Trained and mentored staff on customer service excellence and operational best practices.
- Established strong supplier relationships to negotiate favorable terms and ensure timely deliveries.
- Oversaw financial management, including budgeting, forecasting, and expense control strategies.
- Organized successful in-store events to drive foot traffic and boost sales during key periods throughout the year.
- Expanded retail business through effective marketing campaigns and ongoing promotions.
- Hired trained, and supervised a team of staff members to maintain a high standard of customer service and productivity.
- Trained and motivated employees to perform daily business functions.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
Education
High School Diploma -
Warren Hills Sr High
Washington, NJCEFM Certificate - Building And Grounds
Rutgers University
New Brunswick, New Jersey, NJ05-2026
Skills
- Carpet cleaning
- Cleaning techniques
- Snow removal
- Electrical repairs
- Health and safety
- Groundskeeping
- Maintenance scheduling
- Work planning
- Plumbing repairs
- HVAC maintenance
- Facilities maintenance
- Facilities management
- Furniture moving
- Pest control
- Supply management
- Facility opening and closing
- Building maintenance
- Maintenance
- Multitasking and organization
- Responsible and dependable
- Custodial machine operation
- Basic plumbing knowledge
- Health and safety compliance
- Equipment operation
- Mechanical troubleshooting
- Employee training
- Maintenance knowledge
- Damage reporting
- Preventive Maintenance
- Room setup and breakdown
- Equipment Repair
- Building inspection
- Policy and procedure enforcement
- Lawn mowing
- Routine Inspections
- Floor scrubbers and polishers
- Basic carpentry
- Strong work ethic
- Reliability
- Adaptable and flexible
Certification
Black Seal
Commercial Drivers License
Working on CEFM, Completed 5 courses with 2 to go. Should complete by May 2026
Timeline
Head Custodian
Allamuchy Elementary School
03.2019 - Current
Bus Driver
Stanhope Bus Company
09.2018 - 06.2019
Sales Associate
Home Depot
11.2017 - 07.2018
Service Advisor Assistant Manager
Hackettstown Hyundai/Kia
08.2011 - 11.2017
Vice President
Shutterbug Ed's
04.1992 - 06.2006
High School Diploma -
Warren Hills Sr High
CEFM Certificate - Building And Grounds
Rutgers University