Michael Brown
Summary
Driven Staffing Manager with a track record of thriving in fast-paced, challenging settings. Team player with strong communication and interpersonal abilities.
Overview
11
11
years of professional experience
Work History
Manufacturing Staffing Manager
Primex Plastics
04.2022 - Current
- Collaborated with HR team to implement new HRIS System
- Process and Improvement Programs - designed onboarding strategy to improve interview and new hire experience.
- Resolved retention issues which led to an increase in retention.
- Responsible for sourcing, and screening for a variety of positions
- Responsible for all phases of onboarding, background, drug screens, and employment verification processing through the ADP internal tracking system
- Developed retention programs, employee referrals, and surveys.
- Increased retention and decreased turnover by 20%
- Developed onboarding checklists and processes to streamline the onboarding experience
- Successfully staffed annual ramps for 6 facilities.
- Performed sourcing, interviewing, negotiations and hiring.
- Reviewed applications and resumes to support hiring activities.
- Developed marketing strategies to generate leads.
- Wrote and posted job descriptions on [Name of job board].
- Developed comprehensive process for new hires and reviewed new hire productivity, optimizing onboarding effectiveness.
- Distributed employee engagement surveys to identify areas of improvement.
- Fostered a positive work environment through a comprehensive employee relations program.
Director
Planet Technology
04.2022 - 09.2022
- Sell Planet Technology as a technology staffing business partner to prospective client companies through multiple resources – including cold calling, virtual or in-person client meetings, referrals, social media, etc
- Communicated directly with customers and partners to build strong business networks and relationships.
- Established and maintained highly effective relationships with clients and industry partners to drive growth.
- Implemented innovative business development strategies to increase customer base and expand market share.
- Utilized market trends, mission priorities and customer goals to envision, shape and close new opportunities.
- Negotiated client contracts and agreements to cultivate profitable business transactions.
- Conducted market research to identify new opportunities and target markets.
- Build trusted relationships with client companies, and manage fee negotiations, conversion rates, and bill rates
- Developed comprehensive account strategies to win new business from new and existing accounts
- Responsible for communicating new job openings, closings, and feedback from the client to ensure strong candidate matches and line up interviews promptly.
Business Development Manager
Elwood Staffing
03.2020 - 09.2022
- Responsible for all branch sales activity within the Richmond, Indiana, and Troy, Ohio markets
- Successfully grew both the Troy, OH, and Richmond, IN markets to the highest hours of production in their branch history
- Generated new business with marketing initiatives and strategic plans.
- Performed client research and identified opportunities for account growth, account penetration and market expansion.
- Kept meticulous client notes and updated account information in company databases.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
- Top 15 producers in the organization within the first year of service
Senior Account Talent Manager
Kelly Services
10.2013 - 09.2019
- Serve as the primary point of contact for the client as it pertains to the overall client relationship and service delivery
- Proactively identify business growth opportunities with additional departments, divisions, service lines, and/or account solutions
- Develop strong relationships with new and existing clients by understanding their business and staffing needs and by facilitating connections between clients’ departments and Kelly products
- Develop and execute a proactive recruiting plan that clearly outlines the plan conducted for onsite sourcing models
- Participate in client meetings, analyze client needs, make staffing recommendations, and secure staffing requests
- People Management: Selecting, training, and developing staff; monitoring staff performance including setting expectations, coaching, and recognizing achievement
- Employee Relations: Serves as a primary local contact for employee issues; identifies and executes appropriate actions to resolve issues and/or escalates as appropriate; monitors results to ensure action plans are effective
- Communicate roles and responsibilities and hold employees accountable for delivering results
- Attend weekly labor meetings to understand the forecast of headcount, and health and safety updates, review open orders, and discuss weekend work
- Complete weekly metrics report containing the time to fill rate, turnover percentage, SLAs, etc
- Weekly performance evaluations on each employee by Supervisors/Managers
- Weekly forecast of hours based on employee headcount
- Maintain a thorough understanding and knowledge of current hiring practices, recruitment strategies, and industry trends
- Complete exit interviews for terminated employees
- Manage internal Kelly recruiters to ensure metrics are met daily and weekly.
Branch Manager
Manpower
07.2012 - 07.2013
- Responsible for servicing the employment needs of customers within the Jay, Randolph, and Blackford counties territory
- Managed the overall financial operation and profitability of the Portland Manpower branch
- Acted as point of contact for all HR-related issues both internal and external at our client locations
- Successfully managed all aspects of the staffing process including interviewing, hiring, and terminating staff and properly completing all requisite paperwork
- Monitored performance and took appropriate action to correct and/or resolve any performance and/or disciplinary problems
- Responsible for the supervision and leadership of the staff including, but not limited to the hiring, training, performance management, and termination of branch support employees
- Worked with local businesses to identify opportunities to increase candidate pools and to help reduce employee turnover
- Provided superior customer service and account management
- Recognized as a leader in the community
- Worked diligently to provide superior support and customer service to all clients and internal staff.
Skills
- Process Improvement
- Cost Management
- Staff Management
- Sales Expertise
- Business Planning
- Account Management
- Client Relationship-Building
- Team Leadership
Timeline
Manufacturing Staffing Manager
Primex Plastics
04.2022 - Current
Director
Planet Technology
04.2022 - 09.2022
Business Development Manager
Elwood Staffing
03.2020 - 09.2022
Senior Account Talent Manager
Kelly Services
10.2013 - 09.2019
Branch Manager
Manpower
07.2012 - 07.2013
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