Michael Bruce

• I perform exterior and interior patrol's unlock doors make sure doors are locked belonging pick up and return valuable pick up and return and reports

Perform exterior and interior patrol's unlock doors make sure doors are locked belonging pick up and return valuable pick up and return and reports,Managed approximately 30 incoming calls, emails and faxes per day from hospital request.

• Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
• Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
• Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
• Monitored workflow to improve employee time management and increase productivity.
• Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
• Maintained compliance with company policies, objectives, and communication goals.
• Evaluated employee performance and coached and trained to improve weak areas.
• Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
• Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
• Achieved results by working with staff to meet established targets.
• Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
• Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
• Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
• Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
• Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
• Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
• Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.
• Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
• Conducted routine inspections to check quality and compliance with established specifications.
• Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
• Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
• Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
• Identified unsafe or unhealthful workplace conditions or hazards to enforce safe work practices and procedures.
• Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.
• Identified operational inefficiencies and implemented corrective measures, leading to an overall increase in effectiveness.
• Solicited customer feedback to identify and improve on areas of weakness.

lock doors interior and exteriors patrol check trailers watch cameras reports

• Conducted regular patrols of key areas to spot and control security concerns.
• Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
• Reported suspicious activities and persons to law enforcement.
• Improved overall security by conducting regular patrols and monitoring surveillance systems.
• Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
• Responded effectively to emergencies or disturbances, prioritizing the safety of personnel while minimizing property damage or loss.
• Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
• Gathered information, identified, and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
• Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.
• Managed access control systems efficiently, ensuring accurate records of employee badges for restricted areas were maintained at all times.
• Conducted thorough investigations into security incidents, documenting findings, and recommending appropriate actions.
• Developed strong relationships with local community members to foster trust between the organization''s security team and its neighbors.
• Evaluated the effectiveness of existing security measures by conducting regular audits on systems, processes, and incident reports to identify areas for improvement.

Perform exterior and interior patrol's unlock doors make sure doors are locked belonging pick up and return valuable pick up and return and reports and go to codes

Patrol exterior and interior and lock doors at night