Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Michael Bryant

Jacksonville

Summary

Dynamic and self-motivated professional with a proven track record at Baker Distributing Company, excelling in credit management and customer relations. Demonstrated strong time management and attention to detail, effectively resolving past due accounts while maintaining high customer satisfaction. Committed to delivering results and fostering positive client interactions.

Overview

15
15
years of professional experience

Work History

Grocery Delivery Driver

Shipt
06.2022 - Current

My daily job duties include checking the Shipt app every hour for available shopping request orders from customers, selecting the orders I would like to shop then deliver, driving to the requested store to shop the order, communicating with the customer to ensure I purchase exactly what is requested or to let the customer know a certain item isn't available, making suggestions for any items they may not be available, and delivering the order to the customer's address in a timely manner.

Credit Department AP Repnt Manager

Baker Distributing Company
12.2016 - 08.2022

I job duties included reviewing credit applications from owners or Hvac companies looking open a credit account with us to purchase goods on credit. I was responsible for calling clients who had past due invoices on their credit accounts with us. Before tax exemptions documents could be forwarded to the tax department it was my job to review the applications to make sure they were in compliance with the required format for approval. Once payments were received I had to make sure to apply payments to the correct invoices to ensure the account was reconciled. I had to make sure to lock accounts for clients who had too many past due invoices and communicate with our store managers to make sure they weren't allowed to purchase and equipment until certain invoices were paid.

Bill Collector

DCI
04.2010 - 07.2012

My daily job duties include checking the Shipt app every hour for available shopping request orders from customers, selecting the orders I would like to shop then deliver, driving to the requested store to shop the order, communicating with the customer to ensure I purchase exactly what is requested or to let the customer know a certain item isn't available, making suggestions for any items they may not be available, and delivering the order to the customer's address in a timely manner.

Bill Collector

ARS
10.2015 - 10.2016

My job duties included contacting customers who had past due bills which have gone to collections for past due credit cards and phone bills. I was responsible for forwarding past due accounts with refusals to pay to the credit bureau for reporting. I had to consult with clients to set up payment plans that lined up with the customer's income to ensure the bill could be resolved in a timely manner. I had to make sure to have a certain number of payment plans set up to meet monthly quotas to ensure a bonus for myself.

Bill Collector

Stellar Recovery Inc Inc
08.2012 - 09.2015

My job duties included contacting customers who had past due bills which have gone to collections for past due credit cards and phone bills. I was responsible for forwarding past due accounts with refusals to pay to the credit bureau for reporting. I had to consult with clients to set up payment plans that lined up with the customer's income to ensure the bill could be resolved in a timely manner. I had to make sure to have a certain number of payment plans set up to meet monthly quotas to ensure a bonus for myself.

Education

Associate Degree In Computer Networking - Computer And Information Systems

Southwest Georgia Technical College
Thomasville, GA
12.2006

Skills

  • Self-motivation and discipline
  • Patience and empathy
  • Strong time management
  • Reliability and punctuality
  • Punctual and reliable
  • Time management skills
  • Multitasking and organization
  • Attention to detail
  • Safe driving
  • Time management
  • Customer interaction

Accomplishments

When I started at Baker Distributing Company there were many past due accounts which need to be reconciled and recovered therefore the department hadn't received and bonuses for years. Shortly after started I recover many accounts to enhance the department back to exceeding quotas to ensure the department to recieve bonus checks. The department stayed above quota the entire duration of my employment.

Timeline

Grocery Delivery Driver

Shipt
06.2022 - Current

Credit Department AP Repnt Manager

Baker Distributing Company
12.2016 - 08.2022

Bill Collector

ARS
10.2015 - 10.2016

Bill Collector

Stellar Recovery Inc Inc
08.2012 - 09.2015

Bill Collector

DCI
04.2010 - 07.2012

Associate Degree In Computer Networking - Computer And Information Systems

Southwest Georgia Technical College
Michael Bryant