Summary
Overview
Work History
Education
Skills
Timeline
Generic

Michael B. Sutherland, Jr.

Summary

Dynamic leader with extensive experience at Chenega Integrated Systems, excelling in compliance and safety management. Proven ability in patient assessment and medication administration, achieving 100% contract completion while fostering a culture of high morale. Adept at training and mentoring, ensuring operational efficiency and superior customer service.

Overview

38
38
years of professional experience

Work History

Home Care Giver/care Provider

none
01.2011 - 01.2025
  • Caregiver for aging disabled veteran father

Chief of Guards/Site Manager

Chenega Integrated Systems
01.2007 - 01.2008
  • Initially activated site: hired staff, procured equipment, established polices/procedures; deactivated site for transfer to DoD
  • Detail oriented site leader, maintained high morale, trained and inspected performance of workforce of 30+ with zero discrepancies in multiple inspections
  • Assigned responsibilities, managed work scheduling/distribution, training and problem solving resulting in all contract obligations met or exceeded
  • Liaison between employees and corporate headquarters regarding all matters; direct liaison between Chenega and United States Air Force; ensured 100% safety and contract completion
  • Facilitated onboarding/orientation training to educate/counsel employees on expectations, guidelines, policies and procedures
  • Negotiated retention plan with company management; sustained 100% force strength during transfer to DoD; saved hundreds of thousands of dollars; preserved Chenega’s professional reputation and viability for future contracts
  • Ensured compliance with discrimination, sexual harassment, safety policies, HIPAA, unfair labor practices and other HR matters
  • Ensured on-the-job injuries were correctly recorded/accurately reported; assisted employees in obtaining care/compensation

First Sergeant (senior manager/HR manager)

United States Air Force
01.2004 - 01.2007
  • Provided effective guidance to senior executives on all issues related to the enlisted force, employee relations, legal matters, counseling, substance abuse program, equal opportunity, crisis intervention and emergency management
  • Facilitated unit events, conducted section visits, addressed concerns and counseled supervisors; climate assessment certified unit morale increased 75%
  • Supervised unit administrative actions; developed and explained policies, practices, and procedures to unit personnel and supervisors
  • Ensured health, morale, welfare, readiness of and provided counseling, leadership and guidance to 500+ in a stressful combat environment in Iraq
  • Proactive leader/mentor/advisor; unit morale skyrocketed and unit disciplinary issues down 85%; lauded as best at Ellsworth AFB
  • Counseled personnel on professional responsibilities, change management, personal relationships, conflict management, financial responsibility, pay issues, equal opportunity program and individual medical/mental health issues, benefits and entitlements
  • Performed quality control reviews ensuring timely processing of performance reports, classification actions, awards, promotions, and disciplinary actions; mentored leaders and instilled accountability towards improvement
  • Conducted public briefings/presentations; created CD-ROM for training leaders, trainers, evaluators, managers and supervisors streamlining policy execution
  • Reviewed complaints/conducted investigations; determined if alleged offenses or unfair treatment/practices were valid
  • Advised the commander on legal and regulatory requirements, personnel entitlements and investigation actions; reviewed reports of investigation and recommended appropriate action; prepared reports; authored policy and operating instructions
  • Coordinated the resolution of complex problems with the supervisor, member, commander, appropriate agencies

Various USAF Security Forces positions

United States Air Force
01.1987 - 01.2004
  • Inspectors lauded evaluation programs as best in United States Air Forces in Europe command (approx
  • 13 installations 35,000 personnel) three programs benchmarked for immediate command-wide implementation throughout Europe
  • Managed four command-level training programs for over 2,700 personnel; Provided quality control, peer certification, generated reports, conducted trends analyses resulting in increased operational efficiency and regulatory compliance
  • Used Instructional Systems Development principles to identify deficiencies and develop training courses/materials
  • Created and taught courses on evaluation, training and supervising; developed plans of instruction, lessons, evaluation tools
  • Individually created the only security forces evaluator course for the United States Air Force resulting in better training of evaluators at multiple installations
  • Developed self-inspection program for several agencies; managed safety and fraud, waste, abuse programs resulting in 100% regulatory compliance
  • Developed training material, trained and supervised personnel, managed and safeguarded classified materials

Education

Associate in Applied Science - Human Resource Management

Community College of the Air Force
01.2007

First Sergeant Academy - unit administration, dynamics of human resources, quality force management, equal opportunity/treatment, human relations, advanced discipline, advanced counseling, change management

10.2004

Senior Noncommissioned Officer Academy - advanced leadership, management, communications planning, human resource development, behavioral analysis, time management, conflict management, performance counseling, problem solving, effective speaking, stress management

02.2004

Associate in Applied Science - Security Administration

Community College of the Air Force
01.2003

Noncommissioned Officer Academy - leadership and management, communication, counseling

10.2001

Academic Instructor School - fundamentals of teaching, lesson development, evaluation techniques, instruction methodology, adult learning principles, instructional systems development

04.2001

Noncommissioned Officer Preparatory course - leadership, counseling, human relations, fundamentals of training

08.1989

Skills

  • Medication administration
  • Patient assessment
  • Basic life support
  • Health records management
  • Personal care assistance
  • Customer service

Timeline

Home Care Giver/care Provider

none
01.2011 - 01.2025

Chief of Guards/Site Manager

Chenega Integrated Systems
01.2007 - 01.2008

First Sergeant (senior manager/HR manager)

United States Air Force
01.2004 - 01.2007

Various USAF Security Forces positions

United States Air Force
01.1987 - 01.2004

Associate in Applied Science - Human Resource Management

Community College of the Air Force

First Sergeant Academy - unit administration, dynamics of human resources, quality force management, equal opportunity/treatment, human relations, advanced discipline, advanced counseling, change management

Senior Noncommissioned Officer Academy - advanced leadership, management, communications planning, human resource development, behavioral analysis, time management, conflict management, performance counseling, problem solving, effective speaking, stress management

Associate in Applied Science - Security Administration

Community College of the Air Force

Noncommissioned Officer Academy - leadership and management, communication, counseling

Academic Instructor School - fundamentals of teaching, lesson development, evaluation techniques, instruction methodology, adult learning principles, instructional systems development

Noncommissioned Officer Preparatory course - leadership, counseling, human relations, fundamentals of training

Michael B. Sutherland, Jr.