Michael Burdick
Bend,OR
Summary
Experienced loan consultant with a proven track record of successfully guiding clients through the loan application process. Skilled in identifying and evaluating loan options, analyzing financial data, and developing customized loan packages to meet individual needs. Exceptional communicator and problem solver, adept at building strong relationships with clients and colleagues. Dedicated to providing top-notch customer service and achieving outstanding results.
Overview
14
14
years of professional experience
Work History
HOME MORTGAGE CONSULTANT
LoanDepot
01.2014 - Current
- Developed and implemented marketing campaigns to generate new business opportunities
- Explained different types of loans pertaining to client situations
- Advised clients on loan process and specialized topics in home purchasing such as budgeting and qualifying
- Researched and updated industry knowledge on changing legislation and regulations
- Established plans and payoffs for customers' loans, prioritizing control of overall costs
- Proactively identified solutions for customers experiencing credit issues
- Communicated with clients, processing teams and other third parties to achieve prompt loan closings
- Processed loan applications and monitored progress from start to finish
- Fielded customer complaints and provided solutions
- Created strategies to develop and expand existing customer sales, resulting in increase in annual sales.
HOME MORTGAGE CONSULTANT
Wells Fargo Home Mortgage / Quadrant Home Loans
11.2009 - 01.2014
- Developed and implemented marketing campaigns to generate new business opportunities
- Explained different types of loans pertaining to client situations
- Assessed clients' financial data to determine loan suitability
- Obtained copies of applicants' credit histories and reviewed paperwork to determine feasibility of granting loans
- Negotiated loan terms and conditions with customers to secure best deal
- Maintained high level of customer satisfaction by providing prompt and accurate loan status updates
- Top 1% Producing Lender in US over career.
Education
Bachelor of Science - Information Technology
Central Washington University
Ellensburg, WASkills
- Customer Satisfaction
- Assessing Loan Qualification
- Sales Development
- Sales Forecasting
- Financial Advisement
- Negotiation Tactics
- Client Account Management
- Client Service
- Cold Calling
- Lender Collaboration
- Program Management
- Client Interviews
- Customer Proposals
Study Abroad
- Italy
- Slovakia
- Austria
Hobbies and Interests
- Passionate and well-rounded individual with a love for skiing, staying active, and exploring the great outdoors through RV camping.
- Devoted Dad with strong communication and interpersonal skills, and a genuine love for spending time with family.
- A proactive, self-motivated individual with a positive attitude and a commitment to excellence in all endeavors.
Timeline
HOME MORTGAGE CONSULTANT
LoanDepot
01.2014 - Current
HOME MORTGAGE CONSULTANT
Wells Fargo Home Mortgage / Quadrant Home Loans
11.2009 - 01.2014
Bachelor of Science - Information Technology
Central Washington University
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