Michael Burks
Fort Worth
Summary
Senior Technician with extensive experience in technical troubleshooting and project coordination. Demonstrated ability to enhance operational efficiency and ensure compliance through effective communication and problem-solving skills. Proven track record in safety training and team leadership, driving successful project outcomes.
Overview
27
27
years of professional experience
Work History
Senior Technician
USIC
Fort Worth
10.2022 - Current
- Efficiently operated equipment for locating underground utilities.
- Facilitated troubleshooting of technical issues encountered in the field.
- Conducted training sessions for junior technicians on equipment safety and operation.
- Coordinated with field crews to ensure adherence to project timelines.
IT Analyst
City of Fort Worth
Fort Worth
01.2002 - 08.2004
- Resolved technical issues swiftly to restore normal system functionality.
- Analyzed system performance metrics to pinpoint improvement areas.
- Supported end-users in troubleshooting application-related problems.
- Diagnosed program and system malfunctions, implementing effective solutions.
ISO Internal Auditor
TTI
Fort Worth
05.1999 - 12.2002
- Conducted internal audits to ensure compliance with ISO standards.
- Reviewed operational processes to identify areas for efficiency improvements.
- Collaborated with cross-functional teams to pinpoint non-conformities and recommend corrective actions.
- Trained staff on ISO procedures, ensuring adherence to best practices.
- Monitored implementation of corrective actions across departments for effectiveness.
- Facilitated meetings to present audit results and propose process enhancements.
- Provided expert guidance on necessary corrective actions to meet ISO requirements.
Education
FAA Airmen’s Certificate
Vanguard Aviation
Fort Worth, TX04-1992
Some College (No Degree) - General Studies
Tarrant County College
Fort Worth, TXSkills
- Equipment operation
- Utility locating
- Technical troubleshooting
- Safety training
- Project coordination
- Audit compliance
- Problem solving
- Attention to detail
- Effective communication
- Time management
References
References available upon request.
Timeline
Senior Technician
USIC
10.2022 - Current
IT Analyst
City of Fort Worth
01.2002 - 08.2004
ISO Internal Auditor
TTI
05.1999 - 12.2002
FAA Airmen’s Certificate
Vanguard Aviation
Some College (No Degree) - General Studies
Tarrant County College