Healthcare executive with proven expertise in stakeholder engagement and health plan leadership. Achievements include successful managed care strategies across Medicare Advantage, Medicaid, and Commercial sectors, resulting in significant service expansions. Proficient in process optimization and operational restructuring, with strong communication and negotiation skills. Dedicated to implementing innovative solutions in dynamic environments.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Sr. Director, Value-Based Care and Network
Central Mass Health LLC.
Worcester, Massachusetts
01.2025 - 06.2025
Developed and executed value-based care and network strategy for Mass Advantage.
Led negotiations for managed care contract renewals with providers and health system partners.
Managed relationships and integration with UMass Memorial Health as key payvider partner.
Accountable for performance of all value-based care programs, focusing on goals and risk structures.
Identified opportunities for enhanced value orientation in provider contracting.
Exceeded unit cost targets while maintaining robust network quality.
Monitored operations and reporting of value-based care initiatives to ensure accountability.
Corporate Director, Network Strategy
AmeriHealth Caritas
Philadelphia, Pennsylvania
03.2021 - 01.2025
Built leadership team for Enterprise Network Strategy to enhance growth and network value.
Collaborated across business functions to implement programmatic solutions and standardized tools.
Surpassed optimization goals with actual values of $62M, $152M, and $119M against targets of $40M, $140M, and $85M from 2022 to 2024.
Executed provider network builds for entry into four new Medicaid, three new Medicare, and three ACA/Exchange markets.
Established infrastructure and operational reporting to support strategic execution and financial negotiations.
Evaluated financial results and gathered market intelligence to pinpoint performance improvement opportunities across multiple lines of business.
General Manager, CareMore Aspire
Elevance
Hartford, Connecticut
09.2016 - 12.2020
Directed business and operational strategies with full P&L accountability for market performance.
Promoted in 2018 from Provider Collaboration Programs Director due to consistent performance across growth, quality, and profitability initiatives.
Increased engaged patient numbers by over 200% through expanded co-management care model.
Developed and launched CareMore's first commercial product, serving 2,000 patients.
Analyzed existing product offerings and evaluated market opportunities for future 'at-home' services.
Transitioned care coordinators from in-person to remote operations by collaborating with Aspire operations team.
Achieved significant improvements in key metrics; increased annual wellness visits by 200%, HEDIS scores by 116%, and SOAP note completion by 967% from 2016 to 2017.
Market Director, Operations and Engagement
Humana
Richmond, Virginia
03.2013 - 09.2016
Led Medicare strategies and operations for 140,000 lives in Mid-Atlantic Region.
Directed external team engagement with providers to enhance clinical and financial outcomes.
Achieved reduction in medical expense ratio from 87.6% to 84.4% through targeted initiatives.
Expanded business into two new Medicare markets and Virginia MLTSS program.
Executed market share growth strategies, improving quality and generating margin for region.
Drove value-based contract opportunities focused on quality improvement and cost reduction.
Designed programs to close clinical care gaps and improve provider documentation practices.
Education
Bachelor of Science - Business Administration, Psychology
The College of New Jersey
Executive Education - Accelerating Change Readiness and Agility