Michael Burns
Sherwood,AR
Summary
Hardworking Account Manager with 35 years of experience working directly with clients to service accounts. Expert at communication and applying targeted salesmanship techniques to achieve sales goals. Successful at increasing revenue with new accounts while maintaining relationships with existing ones. Detail-oriented Account Manager with 35 years of comprehensive experience managing employer-client relationships and developing new business deals. Focused on managing accounts systematically to maximize sales. Dedicated professional successful at introducing new products and expanding network connections.
Overview
35
35
years of professional experience
Work History
Account Manager
American Petroleum
North Little Rock , AR
2017.02 - Current
- Developed and maintained relationships with key accounts to ensure customer satisfaction.
- Created comprehensive reports on account performance and presented them to senior management.
- Negotiated contracts with clients to maximize profitability.
- Conducted market research to identify potential customers.
- Analyzed client data and identified opportunities for growth.
- Managed multiple accounts simultaneously while meeting deadlines.
- Resolved customer complaints in a timely manner.
- Developed strategies to increase revenue from existing accounts.
- Drafted proposals outlining services, costs, and benefits for prospective customers.
- Attended trade shows and conferences as a representative of the company.
- Generated leads through cold calling activities.
- Ensured compliance with industry regulations when dealing with clients.
- Developed successful customer relationships and quickly resolved service requests to increase sales.
Account Manager
PSI
Austin , TX
2015.08 - 2017.01
- Developed and maintained relationships with key accounts to ensure customer satisfaction.
- Created comprehensive reports on account performance and presented them to senior management.
- Negotiated contracts with clients to maximize profitability.
- Analyzed client data and identified opportunities for growth.
- Managed multiple accounts simultaneously while meeting deadlines.
- Resolved customer complaints in a timely manner.
- Developed strategies to increase revenue from existing accounts.
- Drafted proposals outlining services, costs, and benefits for prospective customers.
- Presented product features and advantages to potential customers during sales meetings.
Account Manager
American Petroleum Equipment
North Little Rock , AR
2006.10 - 2015.08
- Developed and maintained relationships with key accounts to ensure customer satisfaction.
- Created comprehensive reports on account performance and presented them to senior management.
- Negotiated contracts with clients to maximize profitability.
- Conducted market research to identify potential customers.
- Analyzed client data and identified opportunities for growth.
- Managed multiple accounts simultaneously while meeting deadlines.
- Resolved customer complaints in a timely manner.
Account Manager
Cruzen Equipment Company
North Little Rock , AR
1989.02 - 2006.09
- Developed and maintained relationships with key accounts to ensure customer satisfaction.
- Created comprehensive reports on account performance and presented them to senior management.
- Negotiated contracts with clients to maximize profitability.
- Conducted market research to identify potential customers.
- Analyzed client data and identified opportunities for growth.
- Managed multiple accounts simultaneously while meeting deadlines.
- Resolved customer complaints in a timely manner.
- Developed strategies to increase revenue from existing accounts.
- Drafted proposals outlining services, costs, and benefits for prospective customers.
- Presented product features and advantages to potential customers during sales meetings.
Education
Some College (No Degree) - Business
Southern Arkansas University
Magnolia, ARSkills
- Business Development
- Data Analytics
- Preparing contracts
- Account Management
Affiliations
I enjoy camping and fishing. I enjoy yard work and the satisfaction of a job well done.
Accomplishments
Recent Awards: One of the top three sales persons with American Petroleum.
Completed JANEK Sales training course
Timeline
Account Manager
American Petroleum
2017.02 - Current
Account Manager
PSI
2015.08 - 2017.01
Account Manager
American Petroleum Equipment
2006.10 - 2015.08
Account Manager
Cruzen Equipment Company
1989.02 - 2006.09
Some College (No Degree) - Business
Southern Arkansas University
Similar Profiles
Connor LoupeConnor Loupe
Laborer at American PetroleumLaborer at American Petroleum
Kavya SriramKavya Sriram
Engine Oil Licensing System - Program Assistant at American Petroleum InstitueEngine Oil Licensing System - Program Assistant at American Petroleum Institue
JEANNEE' L. WOODSONJEANNEE' L. WOODSON
Facilities Administrator at American Petroleum Institute, APIFacilities Administrator at American Petroleum Institute, API