Summary
Overview
Work History
Education
Skills
Timeline
Generic

Michael Burns

Dover,NH

Summary

I am a highly motivated sales professional with extensive sales and customer service experience, both in person and over the phone.

Overview

31
31
years of professional experience

Work History

Sales Associate

Sleep Number
12.2023 - Current
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.

Outside Admissions Representative

NETTTS
10.2021 - 04.2022
  • Conducted interviews with prospective students, at their homes or on campus, to assess eligibility.
  • Explained admissions procedures and courses offered to potential students.
  • Supported students through admissions process by answering questions and assisting with forms.

Inside Sales Representative

Aviva Labs
04.2015 - 08.2021
  • Showcased product features to customers and discussed technical details to overcome objections and lock in sales.
  • Used Salesforce CRM to maintain detailed contact logs and account records.
  • Prioritized daily workflows, including all inbound calls, quotes and sales-related inquiries.
  • Determined needs, delivered solutions and overcame objections through consultative selling skills.
  • Used CRM software to maintain detailed contact logs and account records.
  • Emphasized product features based on analysis of customers' needs.

Sales

Huggard & Ewing
04.2012 - 08.2014

Sales

Gary Rome Hyundai
08.2007 - 12.2010

Sales

The M.J. Sullivan Automotive Corner
02.2003 - 05.2005

Sales

Tarbox Pontiac / Jeep
06.2002 - 02.2003

Sales

The M.J. Sullivan Automotive Corner
07.2000 - 05.2002

Sales

VW of North Attleboro
10.1999 - 07.2000

Photo Technician / Photographer

Trader Publishing / Auto Trader Magazines
10.1993 - 10.1999

Education

Photography / Business

Rhode Island School of Photography
Providence
05.1993

Skills

  • Negotiation Skills
  • Customer Needs Assessment
  • Top-rated Customer Satisfaction
  • ADP CRM
  • Indigo CRM
  • Salesforce CRM
  • Converting incoming sales calls and emails into appointments
  • Educating and exciting prospects
  • Converting appointments into sales
  • Automotive Dealership Website Inventory Maintenance,through Carsforsalecom

Timeline

Sales Associate

Sleep Number
12.2023 - Current

Outside Admissions Representative

NETTTS
10.2021 - 04.2022

Inside Sales Representative

Aviva Labs
04.2015 - 08.2021

Sales

Huggard & Ewing
04.2012 - 08.2014

Sales

Gary Rome Hyundai
08.2007 - 12.2010

Sales

The M.J. Sullivan Automotive Corner
02.2003 - 05.2005

Sales

Tarbox Pontiac / Jeep
06.2002 - 02.2003

Sales

The M.J. Sullivan Automotive Corner
07.2000 - 05.2002

Sales

VW of North Attleboro
10.1999 - 07.2000

Photo Technician / Photographer

Trader Publishing / Auto Trader Magazines
10.1993 - 10.1999

Photography / Business

Rhode Island School of Photography
Michael Burns