Michael Burns
Havertown,PA
Summary
Personable and motivated, equipped with foundational knowledge and technical skills in project management and data analysis. Possesses familiarity with industry-standard software and tools, including proficiency in Microsoft Office and basic coding languages. Aims to leverage these skills to contribute to team success and drive positive outcomes.
Overview
3
3
years of professional experience
Work History
Intern
Turning Point USA
Phoenix, AZ
06.2025 - 08.2025
- Assisted in developing project documentation and reports to streamline communication among team members.
- Collaborated with cross-functional teams to enhance operational processes and improve project outcomes.
- Conducted research and analysis to support strategic planning initiatives within the organization.
Front Desk / Host
Dave and Buster
Tempe, AZ
09.2023 - 12.2024
- Greeted guests and managed check-in processes to ensure smooth arrivals.
- Assisted with inquiries, providing accurate information on hotel amenities and services.
- Coordinated room assignments and maintained reservation records for efficient operations.
- Managed phone communications, addressing guest requests and concerns promptly.
Cashier/Customer Service
DICK'S Sporting Goods
Tempe, AZ
05.2023 - 07.2023
- Achieved high levels of customer satisfaction through attentive service as a cashier. Increased sales of protection plans and credit cards by applying effective sales strategies. Contributed to a positive shopping experience for all customers.
Mover/Laborer
College Hunks Hauling Junk and Moving
West Chester, PA
06.2022 - 08.2022
- Managed moving operations by coordinating logistics for loading and unloading of household items. Oversaw disposal of junk to enhance efficiency of moving experience. Delivered high-quality customer service to ensure client satisfaction throughout the process.
Education
Bachelor of Science - Political Science
Arizona State University
Tempe, AZ12.2025
High school diploma - undefined
St. Joseph’s Preparatory Highschool
Philadelphia, PA05.2020
Skills
- Teamwork and collaboration
- Fast learner
- Problem-solving
- Computer skills
- Team collaboration
- Multitasking and organization
- Goal-oriented mindset
- Interpersonal and social skills
- Attention to detail
- Creative and resourceful
- Outstanding communication skills
- Client relationships
- Professionalism and etiquette
- Research and analysis
- Complex Problem-solving
- Strategic planning and analysis
- Telephone etiquette
- Quality control
- Data entry
- Workflow optimization
- Data interpretation
- Data evaluation
Languages
Latin
Limited Working
Timeline
Intern
Turning Point USA
06.2025 - 08.2025
Front Desk / Host
Dave and Buster
09.2023 - 12.2024
Cashier/Customer Service
DICK'S Sporting Goods
05.2023 - 07.2023
Mover/Laborer
College Hunks Hauling Junk and Moving
06.2022 - 08.2022
High school diploma - undefined
St. Joseph’s Preparatory Highschool
Bachelor of Science - Political Science
Arizona State University