Michael Burrell
Upper Marlboro,Md.
Summary
Information Governance Professional experienced in personnel management, project management and collaborative agendas. Strong organizational skills to think strategically and react quickly to internal and external needs. A SME on Risk Management and mitigating the risk of Information vulnerabilities. Provide leadership vision, direction, development and maintenance of multiple complex and high priority initiatives directly impacting business strategies of organization.
Overview
25
25
years of professional experience
Work History
Firmwide Records Manager
Pillsbury, Winthrop, Shaw & Pittman
04.2019 - Current
- Serve as consultant for Director of Risk Management to develop strategic policies, procedures and identify necessary organizational improvement
- Resourceful to Office Administrators across enterprise as management of Information Governance Operations and related concerns
- Partner with senior leadership in IT and Firm General Counsel to accomplish and address challenges regarding information access, security, and continuity.
Records Manager
Pillsbury, Winthrop, Shaw & Pittman
02.2013 - 03.2019
- Develop information management and records policies/procedures that mitigate risk of exposure
- Develop governance focused models that detail role of Records staff
- Assess daily activities of DC local records operation and measure effectiveness of processes
- Manage local Records Department fiscal budget
- Complete annual staff performance evaluations for 2 employees
- Assist Director of Information Governance with developing National policy and processes for management and distribution of information internal and external
- Assist IT Department with functional testing, training and roll out of technology programs
- Contract negotiations regarding National Storage account
- Manage Records Department responsibilities for London Office in partnership with London Office Administrator, Human Resources analysis and Information Technology staff.
Records Supervisor
Foley & Lardner LLP
04.2005 - 02.2013
- Assist Regional Records Manager with local administrative responsibilities
- Lead team of 11 Records Specialist in servicing over 175 attorneys (68 IP Prosecution)
- Manage 30,000+ files for Intellectual Property DC practice and approximately 10,000 files for General Practice
- Provide sound loss prevention and risk management techniques while enforcing and implementing Records Management policies and procedures for DC office that supports National Records Management policy
- Establish and maintain workflow procedures; training Records Department staff of 11 in all services provided to support staff and attorneys
- Reconcile vendor invoices and negotiate payment
- Supervise services provided by Records Department to Intellectual Property group in accordance with Firm policy and procedure for accuracy and consistency, with metrics reporting
- Supervise all client release/disengagements and client acquisitions; supervise attorney departures while working with Managing Partner to verify proper processing of client authorizations; partner with technology team to process ESI for acquisitions and client release
- Conducted ongoing evaluations of departmental performance, identifying areas for improvement and implementing necessary changes to optimize workflow processes.
- Information management for fiscal year budgeting; project Management with data collection and prediction
- Conduct candidate for hire interviews; complete annual employee evaluations and performance reviews; subordinate performance improvement mentoring and resolution
- Complete policy and procedure documentation and presentations
- Process DOC/LIT Holds for DC Office and work with Professional Responsibility Partner to execute
- Coordinated with external vendors for secure offsite storage of critical documents, ensuring proper preservation and disaster recovery plans were in place.
- Supervise retentions & retention policy for active and non-active records
- Report directly to Regional Records Manager.
Records Coordinator
Foley & Lardner, LLP
07.2001 - 02.2013
- Provide leadership to Records Department staff of 8 and assistance to Records Manager in regards to daily workflow procedures
- Exercise sound judgment in suggesting procedural changes which improve Department productivity and efficiency
- Department lead for daily storage functions and services provided; implement sound structure to retention accounts to reduce cost; Assist Records Manager with managing box vender account for D.C
- Office Train Records Department personnel in procedure and LegalKEY functionalities
- Oversee IP Mail processing; work closely with Director of IP Operations and other Department managers to ensure efficient and policy friendly procedures are implemented and followed; monitor services offered to Litigation Practice.
IP Records Assistant
Venable LLP
11.1998 - 07.2001
- Providing assistance to Intellectual Property practice
- Supervised all offsite storage services provided by Records Department to Firm Departments
- Process general workflow assignments as necessary for managing 7000+ Intellectual Property records.
Education
Continued Industry Studies - Candidate For IGP, Certification
01.2023
Some College (No Degree) - Social Work
Skills
- Workflow Coordination
- Needs Assessment
- Business Analysis
- Data Management and Securities
- Interdepartmental Collaboration
- Target Resource Analysis
Accomplishments
- Participated in establishing a central Records Department for Venable LLP, that would manage existing active client records and additional client records acquired during three mergers in an eighteen-month period., 1998
- Coordinate the restructuring of the Washington, D.C. Records Department for Foley & Lardner LLP, under the supervision of the Records Manager, which consisted of reorganizing 8000 active client records and appraising client records for offsite storage., 2001
- In conjunction with Legal Department leaders, I developed the Central Files Governance Plan for the Pillsbury Winthrop Shaw Pittman DC Office – in response to downsizing the office space., 2014
- Lead a team that worked to finalize a draft for client matter retention policy for Pillsbury Winthrop Shaw Pittman., 2016
- Part of a management team to lead the Firm’s pursuit of becoming ISO 27001 Certified, 2023
Timeline
Firmwide Records Manager - Pillsbury, Winthrop, Shaw & Pittman
04.2019 - Current
Records Manager - Pillsbury, Winthrop, Shaw & Pittman
02.2013 - 03.2019
Records Supervisor - Foley & Lardner LLP
04.2005 - 02.2013
Records Coordinator - Foley & Lardner, LLP
07.2001 - 02.2013
IP Records Assistant - Venable LLP
11.1998 - 07.2001
ARMA International - Continued Industry Studies, Candidate For IGP, Certification
Virginia Union University - Some College (No Degree), Social Work
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