Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

MICHAEL BURSACK

Ewa Beach,HI

Summary

Proactive, goal-oriented professional with excellent time management and problem-solving skills. Known for reliability, adaptability, and swift capacity to learn and apply new skills. Committed to driving team success and contributing to organizational growth. Detail-oriented with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively in fast-paced environments. Recognized for proactive approach to identifying and addressing issues, optimizing processes, and supporting team objectives. Strong organizational capabilities with experience in handling numerous projects while ensuring accuracy. Effective at prioritizing tasks, meeting deadlines, and demonstrating strong analytical, communication, and teamwork skills. Quick to adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings a positive attitude and commitment to continuous learning and growth.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Project Manager

Ah Quon McElrath Project
07.2024 - Current
  • Manage the planning and execution of multiple events with a number of organizations across the state of Hawai‘i to promote the film, Ah Quon McElrath: The Struggle Never Ends!
  • Managed administrative logistics of events planning, event booking, and event promotions for four events on Oʻahu and Big Island.
  • Delivered prompt payment for event vendors, venues, staff and transportation providers.
  • Coordinated florists, photographers, and musicians for events.
  • Developed and distributed event surveys to gather feedback and assess event success.
  • Developed creative themes for events and created related activities to engage attendees.
  • Negotiated contracts with venues, vendors and suppliers to obtain best rates and services.
  • Oversaw event registration process by collecting and tracking attendee information.
  • Implemented contingency plans to address last-minute changes or unforeseen events.
  • Monitored and controlled event expenditures to meet budgets.
  • Researched and identified new vendors and suppliers to obtain competitive pricing.
  • Utilized social media to promote events and increase attendance.
  • Evaluated existing plans, processes and events planning services to identify opportunities for improvement.
  • Coordinated travel and accommodations for event attendees.
  • Created detailed timelines and budgets for events to meet all deadlines.
  • Coordinated transportation and parking arrangements for guests and vendors.

Student Assistant

Center for Labor Education and Research (CLEAR)
07.2024 - Current
  • My role at CLEAR pertains to assisting the center’s staff and director in various capacities. Under my purview are the Center’s social media accounts in which I am responsible for both outreach to community stakeholders, but also in the populating of the pages with notes of public interest (volunteer and educational opportunities along with events) and artifacts from their archives. I also assist with research for staff and do public outreach speaking with groups about CLEAR, labor education and its mission.
  • One large component of my work for the Center this past year was the organizing of the May 1, 2025 Solidarity March from the Capitol to the Federal Building that included more than 1,000 members from more than 25 different labor organizations.
  • Another component of my work focuses on sitting on Academic Grievance Committees as a student representative of CLEAR.
  • Greeted incoming office visitors, answered questions, and directed individuals to office locations.
  • Encouraged small groups to discuss topics and explore concepts through hands-on activities.
  • Developed materials for classroom teachers to support instruction, lab work or in-class activities.
  • Excellent communication skills, both verbal and written.
  • Exercised leadership capabilities by successfully motivating and inspiring others.
  • Strengthened communication skills through regular interactions with others.
  • Organized and detail-oriented with a strong work ethic.
  • Developed strong organizational and communication skills through coursework and volunteer activities.
  • Demonstrated leadership skills in managing projects from concept to completion.
  • Worked effectively in fast-paced environments.

Museum Docent

Hale Hōʻikeʻike
02.2017 - 06.2024
  • In 2023, I was recognized as a Maui County Volunteer Hero for the work I had done over the years at Hale Hōʻikeʻike. I also served as a representative of the museum to the International Indigenous Librarians Forum in November 2023 as well.
  • Demonstrated superior professionalism while interacting with customers and vendors.
  • Furnished customers with unique experiences by developing and creating new tour routes.
  • Developed engaging and informative scripts, guiding tour members through attractions.
  • Inspected tour sites for potential hazards and arranged for repairs when needed.
  • Provided information on various sites throughout area, relaying little-known stories to provide interest.
  • Guided groups of up to 30 people on scheduled tours.
  • Arranged for additional resources and personnel when needed to accommodate larger tour requests.
  • Collaborated with other tour guides to provide comprehensive and enjoyable experience.
  • Worked closely with management staff to facilitate tours, events, and activities.
  • Utilized effective communication and problem-solving skills to quickly resolve customer issues.
  • Established positive relationships with tour members through fun and engaging conversation.
  • Built personal relationships with guests to promote positive experiences.
  • Organized professional with expertise in managing resources and optimizing performance. Proficient in providing valuable insights and supporting decision-making processes. Committed to enhancing productivity and contributing to overall success.

Server/Bartender Supervisor

Lineage
06.2018 - 10.2023
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Learned and followed local alcohol laws to keep restaurant compliant with regulations.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Served food and beverages promptly with focused attention to customer needs.
  • Answered customers' questions, recommended items, and recorded order information.
  • Printed dining checks with total due, collected payment and offered receipts to complete transactions.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
  • Checked guests' identification before serving alcoholic beverages.
  • Increased sales significantly by upselling higher-end products to customers.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Supervised and trained staff on preparing and delivering drinks, handling food, and money and setting up bar at beginning of shift and breaking down at end of shift to facilitate operations.
  • Established rules for ejecting problem customers from bar to reduce liability and maintain pleasant environment.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
  • Served high customer volumes during special events, nights, and weekends.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Created new recipes, outlined steps, and training staff on correct preparation.
  • Disciplined and motivated staff to achieve challenging objectives in fast-paced culinary environments.
  • Planned and executed promotions and special events in close collaboration with management.
  • Set and oversaw weekly and special event menu plans.
  • Stayed current with industry trends and innovations to boost competitiveness and customer appeal.
  • Monitored food preparation, production, and plating for quality control.
  • Trained new hires in food handling and safety protocols to boost knowledge and performance.
  • Controlled expenses and boosted profitability by managing food and labor costs.
  • Scheduled and rotated staff for adequate coverage and fair distribution of workload.
  • Addressed customer complaints with professional demeanor and used communication and problem-solving skills to resolve issues.

Finish Carpenter

Brown Development
06.2016 - 05.2017
  • Used power tools and hand tools to install fixtures, floorings, trim and hardware, cutting materials to specified measurements.
  • Prepared cost estimates for contractors and customers, staying within requested budgets.
  • Studied specifications in building plans to determine dimensions and materials required.
  • Collaborated with other carpenters, journeymen and supervisors to complete projects.
  • Studied specifications in blueprints, sketches or building plan to prepare project layout and determine dimensions and materials required.
  • Built and hung custom doors and frames.
  • Shaped or cut materials to specified measurements using hand tools, machines and power saws.
  • Inspected buildings to identify repair needs.
  • Calculated dimensions and amount of needed materials by accurately measuring job site and structures.
  • Installed insulation, trim and other finishing touches.
  • Installed drywall, ceilings, trim and fabricated replacement trim and moldings.
  • Assembled and installed furniture and cabinetry.
  • Measured, cut and installed drywall, paneling and other materials.
  • Followed protocols and stayed organized to provide personal and teammate safety.
  • Repaired damaged doors, windows and other structures.
  • Managed inventory of tools, supplies and equipment.
  • Read and interpreted blueprints and construction documents to determine project directives.
  • Facilitated harmonious working relationships with crew members to prevent problems and conflicts.
  • Supervised job sites with 1-4 laborers and up to 3 separate sub-contractor crews (up to 16 people total).
  • Built shelves, doors, windows and counters to correct scale and dimensions according to blueprints and building plans.

Education

Degree - Public Administration and Certificate of Labor Studies

University of Hawaii: West O’ahu
Kapolei, HI
09.2025

Associate of Arts - Paralegal Studies

Kapi‘olani Community College
Honolulu, HI

Bachelor of Arts - Liberal Arts

Central High School
Philadelphia, PA
06.2008

Skills

  • Staff training programs
  • Project management tracking
  • Collaborative partnership management
  • Collaborative teamwork skills
  • Comprehensive feasibility evaluation
  • Project development
  • Data pattern analysis
  • Data analysis
  • Creative problem-solving

Certification

  • First Aid/CPR Certified
  • Ocean Safety Technician Training - May 22-24, 2017

Timeline

Project Manager

Ah Quon McElrath Project
07.2024 - Current

Student Assistant

Center for Labor Education and Research (CLEAR)
07.2024 - Current

Server/Bartender Supervisor

Lineage
06.2018 - 10.2023

Museum Docent

Hale Hōʻikeʻike
02.2017 - 06.2024

Finish Carpenter

Brown Development
06.2016 - 05.2017

Degree - Public Administration and Certificate of Labor Studies

University of Hawaii: West O’ahu

Associate of Arts - Paralegal Studies

Kapi‘olani Community College

Bachelor of Arts - Liberal Arts

Central High School

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