Michael Butler

• Leveraged data analytics insights for informed decision-making in critical areas such as sales forecasting, budgeting, or personnel management.
• Establish Operating and Labor Budget and Maintain Costs within those Guidelines
• Establish a Proper Training program for VIP and in – Seat Staff.
• Provide guidance on hiring, promoting and termination of Premium Services Staff.
• Ensuring proper staffing levels for in -seat and VIP Clubs.
• Demonstrate and instill a sense of character, integrity and quality to enhance the
  continuing long-range growth and profitability of the Venues Food & Beverage
  program.

•Lead operations for two major venues in the metro Louisville area, collectively producing over 250 events annually.

• Responsible for P&L & budgets.• Establish and maintain high standards of customer service for staff, customers and vendors.• Identify and maximize revenue drivers while optimizing the overall guest and artist experience.• Responsible for menu development and execution, quality control, labor costs, scheduling of all departments, manager development, and all the daily operations.• Collaborate with Marketing, Premium Seat Sales, Food and Beverage team, and Sponsorship to create innovative offerings that drive incremental revenue growth, fan and partner engagement, and profitability.• Lead the division in Guest Satisfaction reports.• Design and produced off-night content. • Launched the First Socially Distanced live show during covid with Brian Regan Comedy event.

• Manage 2,000 capacity venue, including box office, premium seating, sponsorship, concessions, accounting, facilities, production, and special events which produced 80 promoted shows and 45 rentals events annually.

• Responsible for P&L & budgets

• Coordinates and facilitates event set-up with operations.

• Performed and executes successful settlement of events.

• Performed and executed timely Flash Reports after events.

• Forecasted in ROME, operational and production expenses, as well as ancillary revenue streams.

• Helped grow VIP and Premium Seating Program into the top performing in the division in my first year with the company.

· Opened a new restaurant/music venue, from beginning of construction. This included working with investors, general contractors, decorators, and other contractors to ensure all aspects of opening the venue were taken care of timely and with high standards.

· Responsible for maintaining all aspects of this $7M per year unique concept seating over 3,000 guests daily during peak season.· Created and implemented all training materials, policies, and procedures for the FOH and bar.· Negotiate and oversee all vendor contracts while monitoring inventory costs.· Personally handle all special events planning, from the initial contact to execution of the event. We have hosted weddings, corporate events, military events, and ticketed events for LuLu’s which ranged from 20-3000 guests. Each event was custom and required direct work with client or clients to create the menu, environment, and timeline that worked with their vision.· Built relationships with staff in all departments through an open line of communication and developing trust. This has significantly reduced our turnover rate in a typically seasonal-work industry.· Developed a recruiting plan to find qualified applicants while keeping the cost down.· Responsible for P&L, budgets, food and beverage costs, weekly and monthly inventory, menu development and execution, quality control, labor costs, scheduling of all departments, manager development, and all of the daily operations.· Developed marketing campaigns to increase awareness of our new location, analyzed market demographics and determined our target market, and established our advertising strategy

• •Responsible for all aspects of musical programming for multiple live stage venues.
• •Point of contact and lead manager of several large scale annual events
• •Handled all logistics, financial, travel planning, production, and on site coordination
• •Developed relationships with industry vendors from staging to production and booking.
• •Execute artist Hospitality and Technical Riders to specifications.