Michael Butler
Clinton,MD
Summary
Experienced in leading and supervising team members to efficiently execute tasks. Strong interpersonal skills foster effective collaboration and teamwork. Adaptable to various situations, whether working independently or as part of a team, always meeting requirements. Demonstrates excellent time management and organizational abilities, effectively prioritizing work and resolving security-related operating or networking system issues. Committed to maintaining a balanced workload and consistently delivering high-quality results.
Overview
14
14
years of professional experience
Work History
Dispatcher/Supervisor/Fleet
Department of For Hire-Vehicles
10.2021 - Current
- Drove all company vehicles to get serviced and make sure all vehicles are insured and have proper paperwork
- Manage operations to ensure efficient and timely pick up and drop off
- Handed out necessary equipment for the day-to-day operations
- Assisted in selecting candidates to interview, as well as assist in conducting over 15 interviews and provided feedback on the interviewees
- Communicate with the chief supervisor on day-to-day operations
Transportation Assistant
Department of For Hire Vehicles
10.2021 - Current
- Notifies parent or guardian of the vehicle number and approximate time of pick-up and approximate drop-off
- Ensure the overall safe operation of the vehicle
- Transportation assistants will help students exhibit safe vehicle riding behavior by ensuring students stay in their seats and follow vehicle safety rules
- Prepared to provide appropriate initial medical intervention, notify medical responders if needed
- Maintains an emergency evacuation plan for the students
- Prepares to efficiently evacuate the students in the event of an emergency
- Completes and submits incident report to DFHV staff for any student behavioral problems
- Assists students who need help boarding and unboarding the vehicle
- Assist with seat belts and booster seats as needed, displaying appropriate care and patience
Security Officer
Security Assurance Management
07.2018 - 05.2020
- Responsible for safeguarding the company's vital information and enabling the smooth transition of business functions
- He/she makes sure that all the security policies and technology are supporting the business strategies and help in achieving the business goals and objectives that ultimately lead to making better business decisions
- Completing all the work that involves confidentiality, availability, and integrity of the network, systems, and data by executing proper plans, and ensuring complete analysis and development and enhancement of the security systems, programs, policies, procedures, etc
Custodian
Prince George's County Public Schools
01.2018 - 07.2018
- Performs general, routine custodial duties, to include dusting, mopping, vacuuming, cleaning restrooms, and restocking paper and soap supplies, snow removal, changing light bulbs and adjusting furniture
- Performs routine maintenance to custodial equipment and supplies
- Unlocks doors, ensuring doors are locked after cleaning areas
- Reports needs and concerns to appropriate staff, which may include submitting or recommending work orders and checking supply levels; for positions within on campus residence halls, responsible for reporting concerns related to on-campus residents
- Ensures proper care in the use and maintenance of equipment and supplies; promotes continuous improvement of workplace safety and environmental practices
- Assists in on-the-job training of new staff on routine procedures
- Performs cleaning functions specific to the assigned facilities and/or based on seasonal/project requirements
- Provide vendors with access to areas for cleaning and may answer basic questions
Locator
Utiliquest
11.2015 - 05.2017
- Identify and map location and depth of utilities such as water, sewer, gas, cable, oil, and electric lines
- Document interactions, site information and utilities in organizational software
- Communicate with clients, engineers and management
- Use a variety of techniques (electrical, magnetic, blueprint analysis, and/or radar) to measure utilities
Sales Associate
Downtown Locker Room
08.2013 - 02.2014
- Builds customer relationships by demonstrating a strong sense of customer service by assisting all customers in a professional, courteous, reliable, attentive, honest and responsive manner
- Identifies customer needs and provides knowledgeable assistance to help customers select the product(s) that meet their needs
- Complies with and enforces all company rules and policies
- Assist Store Manager with Monitoring and identifying issues relevant to the loss or inconsistencies in the Store to ensure the store achieves successful goals that do not shrink below company plan, shipments, merchandising, restocking, and pricing
- Actively seeks to minimize shrinkage of inventory by protecting the store against shoplifting and internal theft
- Follows loss prevention policies and security procedures
- Keeps management informed of important developments, potential problems and related information necessary for effective management
- Helps maintain a neat and orderly sales environment
Support Staff
Department of Employment Services
04.2011 - 10.2011
- Responsible for assisting youth with technical support of PDA's, PC's, tablets
- Processes salary calculations, position management, payroll, appointment letters, and general human resource inquiries
- Recruit, train, and develop staff for organization
- Administer pension and benefits and ensure that staff is paid properly
- Organizes training sessions and related activities for staff
- Conducts a series of in-depth assessment with referred participants to identify personal work barriers
- To proactively motivate and support participants with their Jobsearch activities, implementing comprehensive Jobsearch Tools to enable progression into employment and to work collaboratively with Employer Engagement Teams
Education
High School Diploma -
Penn Foster
05.2020
Skills
- Customer service
- Data entry
- Decision-making
- Active listening
- Attention to detail
- Dispatch software
- Time management
- Problem-solving
- Customer relations
- Updating logs
Highlight In Current Position
Possess strong interpersonal skills, lead and supervise team members to carry out the given duties efficiently. Works along with team members and functions independently whenever required. Excellent time management and organizational skills. Able to resolve operating or networking system issues related to security and also able to strike a balance and prioritize work as per the workload.
Languages
English
Native or Bilingual
Timeline
Dispatcher/Supervisor/Fleet
Department of For Hire-Vehicles
10.2021 - Current
Transportation Assistant
Department of For Hire Vehicles
10.2021 - Current
Security Officer
Security Assurance Management
07.2018 - 05.2020
Custodian
Prince George's County Public Schools
01.2018 - 07.2018
Locator
Utiliquest
11.2015 - 05.2017
Sales Associate
Downtown Locker Room
08.2013 - 02.2014
Support Staff
Department of Employment Services
04.2011 - 10.2011
High School Diploma -
Penn Foster
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