Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Michael Butler

Lead Pharmacy Technician
Rolla,MO

Summary

Dynamic Lead Pharmacy Technician at Walmart with proven expertise in inventory control and regulatory compliance. Recognized for enhancing team collaboration and optimizing pharmacy operations, resulting in improved efficiency. Skilled in problem-solving and proficient in pharmacy software, ensuring accurate prescription processing and exceptional customer service. Committed to maintaining patient confidentiality and safety.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Lead Pharmacy Technician

Walmart
11.2020 - Current
  • Supervised Number pharmacy technicians and coordinated day-to-day assignments.
  • Helped maintain a clean and organized workspace for optimal efficiency during high-volume periods.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Promoted teamwork among pharmacy staff, fostering a collaborative environment for improved productivity.
  • Resolved non-routine issues like third-party billing, computer system, and customer service issues.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Maintained and updated patient records, prescription information and patient data in accordance with HIPAA regulations.
  • Supervised junior technicians, providing guidance on best practices in pharmaceutical processes and procedures.
  • Optimized inventory management, regularly reviewing stock levels and placing timely orders to prevent shortages or overstocking issues.
  • Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Maintained compliance with all federal and state regulations related to pharmaceutical operations, ensuring accurate record-keeping and documentation practices.

Overnight Support Manager

Walmart
05.2017 - 10.2020
  • Reduced staff turnover by fostering a positive work environment and addressing employee concerns promptly.
  • Optimized store cleanliness and organization, utilizing downtime during overnight hours to maintain an inviting shopping environment for customers.
  • Trained new employees and provided positive reinforcement when evaluating completed work.
  • Ensured smooth store operations during overnight shifts by effectively managing personnel and resources.
  • Supervised promotional activities that were designed to drive sales and generate excitement.
  • Managed scheduling, workload assignments and coverage for night staff.
  • Monitored cash handling procedures to maintain accurate financial records and prevent theft or discrepancies.
  • Processed and reviewed departmental reports to maintain compliance with nightly performance initiatives.
  • Unloaded trucks and used forklifts and pallet jacks to move product to correct areas within warehouse.
  • Trained new employees on company policies, procedures, and job duties to facilitate their successful integration into the team.
  • Improved team efficiency by implementing streamlined scheduling and task delegation processes.

Freight Team Associate

Walmart
03.2014 - 05.2016
  • Supervised Number pharmacy technicians and coordinated day-to-day assignments.
  • Helped maintain a clean and organized workspace for optimal efficiency during high-volume periods.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Promoted teamwork among pharmacy staff, fostering a collaborative environment for improved productivity.
  • Resolved non-routine issues like third-party billing, computer system, and customer service issues.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Maintained and updated patient records, prescription information and patient data in accordance with HIPAA regulations.
  • Supervised junior technicians, providing guidance on best practices in pharmaceutical processes and procedures.
  • Optimized inventory management, regularly reviewing stock levels and placing timely orders to prevent shortages or overstocking issues.
  • Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Maintained compliance with all federal and state regulations related to pharmaceutical operations, ensuring accurate record-keeping and documentation practices.

Education

General Studies

John F. Hodge High
Saint James, MO
05.2012

Skills

  • Problem-solving skills
  • Pharmacy software proficiency
  • Inventory control
  • Order verification
  • Pharmaceutical calculations
  • HIPAA
  • Drug inventory control
  • Prescription processing
  • Insurance verification
  • Regulatory compliance
  • Insurance billing
  • Team collaboration
  • Updating medication histories
  • Pharmacy and customer records management
  • Medication dispensing
  • Drug utilization review
  • New hire onboarding
  • Patient confidentiality
  • Workflow optimization
  • Pharmacy operations management
  • Staff development
  • Report preparation
  • Point of sale systems proficiency
  • Proper labeling procedures
  • Pharmacy operations
  • Troubleshooting malfunctioning equipment
  • FDA compliance
  • Medication storage
  • Prioritization and organization
  • Data entry

Certification

  • CPhT - Certified Pharmacy Technician
  • CPR

Timeline

Lead Pharmacy Technician

Walmart
11.2020 - Current

Overnight Support Manager

Walmart
05.2017 - 10.2020

Freight Team Associate

Walmart
03.2014 - 05.2016

General Studies

John F. Hodge High

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Michael ButlerLead Pharmacy Technician