Michael Byrd
Saint Stephen ,SC
Summary
Dynamic Process Analyst with a proven track record at Volvo Cars Charleston, skilled in process documentation and change management. Successfully led initiatives that enhanced efficiency and productivity, fostering a culture of continuous improvement. Adept at workflow analysis and reporting, with strong collaboration skills to drive impactful process enhancements.
Overview
20
20
years of professional experience
Work History
Process Analyst
Volvo Cars Charleston
12.2018 - Current
- Analyzed and documented company processes for executive leadership and suggested areas for improvement.
- Liaised with staff managers to collaboratively design process change implementation plans.
- Increased efficiency and team performance by implementing actionable process improvements.
- Led workshops aimed at fostering a culture of continuous improvement among team members.
- Conducted root cause analyses to pinpoint underlying problems within existing processes, enabling targeted improvements.
- Maintained authoritative knowledge on change management techniques effective in improving processes without disrupting operations.
- Gathered documentation and created reports on assessed information.
- Delivered successful process improvement initiatives, resulting in reduced cycle times and increased productivity.
- Improved process efficiency by analyzing workflows and identifying areas for optimization.
CNC Machine Operator
Palmetto Surfacing
11.2016 - 11.2018
- Properly loaded and unloaded materials in and out of machines.
- Performed daily cleaning to keep machines in good working condition and prolong equipment lifespan.
- Inspected finished parts by checking for defects to meet quality standards.
- Increased product quality by adhering to strict tolerances and carefully monitoring machining processes.
- Reduced material waste through precise programming of CNC machines for accurate cutting and milling operations.
- Monitored machines during operation to make adjustments when necessary and produce quality parts.
- Trained and coached new team members on proper machine set-up procedures.
- Moved finished work to correct staging area for disposition.
- Learned and followed safety procedures to keep machines operated safely and prevent accidents.
- Completed projects within tight deadlines by prioritizing tasks strategically and working efficiently under pressure.
- Adhered to high level of safety by following company rules and regulations to prevent injuries.
- Improved workplace safety, conducting regular inspections and promptly addressing any hazards or mechanical issues.
- Troubleshot technical issues effectively, minimizing disruptions to production schedules and maintaining high levels of output.
Server/ Bartender
Carabas
01.2006 - 10.2016
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Cultivated warm relationships with regular customers.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Education
GED -
Hanahan High School
Hanahan, SCSkills
- Process documentation
- Lean six sigma
- Reporting skills
- Workflow Analysis
- Skilled in software
- Change management
- Hands-on demonstration
- Process analysis
- Report analysis
- Workflow management
- Process flows
- Process improvement
- Process mapping
- Efficiency optimization
- Continuous improvement
- Quality assurance
Timeline
Process Analyst
Volvo Cars Charleston
12.2018 - Current
CNC Machine Operator
Palmetto Surfacing
11.2016 - 11.2018
Server/ Bartender
Carabas
01.2006 - 10.2016
GED -
Hanahan High School
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