Summary
Overview
Work History
Education
Skills
Timeline
Personal Information
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Michael Cabeza

Bakersfield,CA

Summary

Seasoned supervisor with extensive worker scheduling and task management expertise. Strong history of developing and executing resource planning, coordination and utilization strategies to meet performance goals. Current with my Class A.

Professional logistics leader with strong expertise in fleet management, route optimization, and driver training. Proven track record in enhancing operational efficiency through effective team collaboration and adaptable leadership. Known for reliability, effective communication, and solution-oriented approach in fast-paced environments. Skilled in regulatory compliance, safety standards, and performance analysis.

Overview

13
13
years of professional experience

Work History

Driver Leader

Swift
04.2022 - 07.2025
  • Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades.
  • Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.
  • Kept detailed records of daily progress to identify and correct areas needing improvement.
  • Onboarded new employees with training and new hire documentation.
  • Accomplished multiple tasks within established timeframes.
  • Reduced process bottlenecks by training and coaching employees on practices, procedures and performance strategies.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Evaluated employees' strengths and assigned tasks based upon experience and training.
  • Performed statistical analyses to gather data for operational and forecast team needs.
  • Coached new hires on company processes while managing employees to achieve maximum production.
  • Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
  • Updated reports, managed accounts and generated reports for company database.
  • Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.

Extended Coverage Team

Swift
09.2020 - 04.2022
  • Verified accurate account invoicing through collaboration with accounting department.
  • Tracked orders and notified customers of status or potential delays.
  • Developed and implemented technical project management tools such as plans, schedules and responsibility and compliance matrices.
  • Maintained damaged goods records, backorder logs and applicable regulatory reporting.
  • Managed loading, unloading, movement and sorting of supplies to keep deliveries on schedule.
  • Completed timely data entry of new orders, labeled containers and placed in accurate storage locations.
  • Managed system support functions to set priorities and service levels expectations.
  • Coordinated driver dispatch to accomplish daily delivery requirements.

CDL Truck Driver

Swift
04.2019 - 09.2020
  • Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
  • Maintained safe driving record by observing road rules, remaining cautious and alert in unfamiliar areas and keeping control of vehicle.
  • Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
  • Contacted dispatch to report delivery incidents and determine best methods for resolution.
  • Finalized daily logs on schedule to update internal records and uphold DOT requirements.
  • Dropped and hooked trailers and changed configuration of equipment.
  • Inspected vehicle before and after every trip and conducted minor repairs.
  • Operated with safety and skill to avoid accidents and delays.
  • Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
  • Maximized load safety by balancing, securing and weighing products.
  • Maintained daily, legible DOT log book and submitted corresponding documents.
  • Clearly communicated with dispatchers to give updated information on estimated times of arrival and latest road conditions.
  • Inspected trucks for malfunctions and reported vehicles to management for corrective action.

Store Associate

Walmart
09.2012 - 04.2019
  • Answered customer questions about products and services, helped locate merchandise and promoted key items.
  • Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.
  • Contributed to design and setup of merchandise displays promoting key products, creating aesthetically pleasing arrangements to attract customer attention.
  • Answered questions about store policies and addressed customer concerns.
  • Used POS system to process sales, returns, online orders and gift card activations.
  • Worked with loss prevention in monitoring shopper behavior.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Greeted customers, helped locate merchandise and suggested suitable options.
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
  • Effectively located merchandise across various stores to address customer needs.
  • Balanced and organized cash register by handling cash, counting change and storing coupons.
  • Displayed merchandise by arranging in appealing ways to boost sales.
  • Monitored customers for signs of security concerns and escalated issues to management.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Stocked merchandise, clearly labeling items and arranging according to size or color.
  • Provided exceptional services and pleasant shopping experiences to retail customers.

Education

High School Diploma -

Highland High School

Skills

  • P>Attention to Detail
  • P>Teambuilding
  • P>Interpersonal Communication
  • P>Excellent Communication
  • P>Google Workspace
  • P>Good Telephone Etiquette
  • P>Critical Thinking
  • P>MS Office
  • P>Self-Motivated
  • P>Training and Development
  • P>Decision-Making
  • P>Written Communication
  • P>Problem-Solving
  • P>Dependable and Responsible
  • Effective communication
  • Fleet management expertise
  • Safety procedures
  • CPR/First aid certified

Timeline

Driver Leader

Swift
04.2022 - 07.2025

Extended Coverage Team

Swift
09.2020 - 04.2022

CDL Truck Driver

Swift
04.2019 - 09.2020

Store Associate

Walmart
09.2012 - 04.2019

High School Diploma -

Highland High School

Personal Information

Title: Driver Leader

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Michael Cabeza