Michael Cagg
Chillicothe
Summary
Dedicated professional with a strong background in materials management and preventive maintenance. Known for effectively tracking inventory and ensuring compliance, ready to leverage expertise to enhance operational workflows and safety protocols.
Overview
20
20
years of professional experience
Work History
Utility Worker
Cintas
Groveport, OH
09.2025 - Current
- Followed safety protocols and procedures to minimize workplace hazards and accidents.
- Kept work area clean, neat, and well-stocked to maximize productivity.
- Bulk order picking
Supply Chain Specialist
Williamson Medical
Franklin, TN
03.2019 - 09.2025
- Managed inventory levels to ensure optimal stock availability and minimize excess inventory.
- Monitored Wound Vacs on Pt.
- Tracked and monitored purchase orders, deliveries and invoicing to verify accuracy and compliance.
- Maintained optimal inventory levels to meet operational requirements.
- Maintained high levels of accuracy in managing purchase orders, invoices, and shipping documentation for audit purposes.
- Delivered equipment to floors upon staff request
- Recall Management: Tracked recalls and ensured the return or destruction of recalled product.
- Asset Tracking
- Assisted in maintaining equipment with preventive maintenance.
- Worked in receiving supplies for the hospital, delivered supplies to hospital floors, and shipped various items to different vendors.
Biomedical Technician
Williamson Medical
Franklin, TN
03.2019 - 09.2025
- Conducted preventive maintenance and repairs on biomedical equipment to ensure optimal functionality.
- Managed inventory of medical devices, ensuring availability of critical tools and supplies for operations.
- Maintained proper care and storage of diagnostic tools and equipment and tracked inventory.
- Assisted hospital staff in understanding the proper use of biomedical equipment, reducing user error incidents.
- Performed preventative maintenance on a variety of biomedical devices, prolonging their operational lifespan.
- Trained staff on proper operation of equipment as well as initial troubleshooting techniques.
Customer Service Representative
Shred It
Columbus, OH Nashville TN.
09.2006 - 08.2019
- Resolved customer inquiries through effective communication and problem-solving skills.
- Managed customer accounts, ensuring accuracy and timely updates to information.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Responded to customer requests for products, services, and company information.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Exceeded performance metrics consistently, earning recognition as a top performer within the team.
- Participated in training programs to enhance product knowledge and customer service skills.
Education
No Degree -
Greenfield McClain
GreenfieldSkills
- Equipment operation
- Safety compliance
- Assembly line
- Materials management
- Controlling inventory
- Supplier relationship management
- Inventory tracking
- Purchasing supplies
- Preventive Maintenance
- Documenting service tickets
- Equipment troubleshooting
- Inventory management
Timeline
Utility Worker
Cintas
09.2025 - Current
Supply Chain Specialist
Williamson Medical
03.2019 - 09.2025
Biomedical Technician
Williamson Medical
03.2019 - 09.2025
Customer Service Representative
Shred It
09.2006 - 08.2019
No Degree -
Greenfield McClain