Michael Cahill
Overland,MO
Summary
Reliable Shift Supervisor bringing 10 years of comprehensive experience as team leader. Well-versed in setting goals, training new employees and monitoring performance. Superb communicator with team members and managers of all levels.Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
8
8
years of professional experience
Work History
Shift Supervisor
Seoul Taco
St Louis, MO
02.2018 - Current
- Provide on-the-job training to new staff members.
- Ensure all safety and sanitation regulations were met throughout the shift.
- Conduct weekly inventory of supplies, equipment, and food items.
- In charge of all in house catering orders i.e. making l, putting together, delivery, and set up as needed.
- Assign tasks to team members based on their strengths and skill sets.
- Resolve customer complaints in a timely manner.
- Maintain accurate records of daily transactions and deposits.
- Perform cash handling duties such as counting money, balancing registers, and preparing bank deposits.
Associate Trainer
St. Louis Bread Company
St Louis, MO
01.2016 - 07.2019
- Conducted train-the-trainer sessions for new trainers to ensure effective delivery of program content.
- Maintained records of all training activities and produced reports on course completion rates and feedback ratings.
- Provided personalized guidance to learners through one-on-one coaching sessions.
- Performed data entry tasks related to tracking progress of learners throughout their courses.
- Ensured compliance with corporate policies regarding safety protocols during live classroom sessions.
- Made recommendations to improve training based upon observations and feedback from trainees.
- Provided answers to questions, imparted methods to improve work and worked closely with employees during probationary period.
- Instructed new team members on how to complete tasks.
- Completed work tasks to set good example.
- Provided onsite technical assistance to staff in the field to ensure successful implementation of training programs.
Education
Some College (No Degree) - Information Technology
Maryville University of Saint Louis
St Louis, MOSkills
- Team Supervision
- Labor and food cost control
- Inventory Control
- Schedule Management
- Scheduling Coordination
- Staff Management
- Workplace Safety, Safety reviews
- Inventory Management
- Training and Mentoring
- Staff Scheduling
- Customer Service Focus
- POS System Operation
Timeline
Shift Supervisor
Seoul Taco
02.2018 - Current
Associate Trainer
St. Louis Bread Company
01.2016 - 07.2019
Some College (No Degree) - Information Technology
Maryville University of Saint Louis
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