Summary
Overview
Work History
Education
Skills
References
Timeline
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Michael Cain

Summary

Aspiring administrative & clerical assistant to the real estate industry.

Overview

8
8
years of professional experience

Work History

Delivery Driver, Assistant

Italian Touch Pizza & Pasta
11.2024 - Current
  • Deliver prepared food products in good condition to customers
  • Provide prompt and courteous customer service
  • Clean and oversee orderliness of restaurant environment
  • Transact with customers

Customer Service & IT Support Assistant

Back-Track Investigation & Information Brokers
03.2017 - 12.2023
  • Surveyed & maintained integrity of IT infrastructure, record databases, electronic transactions records, and day-to-day programmatic requirements of a busy & successful private investigation and information brokering business
  • Initiated and nurtured commercial relationships with clients in a high-stakes, fast-paced industry with a high level of seriousness and interpersonal empathy
  • Tactfully and personably dealt with the needs and questions of clients who were in distress and requiring interpersonal support while rigorously observing professional ethics and standards

Education

Graduate Diploma -

Tottenville High School
Staten Island, NY

Bachelor of Science - Cybersecurity And Information Assurance

Western Governor's University
Salt Lake City, UT
01-2027

Skills

  • Interpersonal communication
  • Oral communication
  • Written communication
  • Windows power-user
  • Information processing
  • Operating system troubleshooting
  • Application troubleshooting
  • Learning on the job
  • Internalizing new skills
  • Protocols & standards
  • Bilingual: Russian language C1 (Intermediate)

References

Colleen Formisano, Proprietor of AAA Cleaning, Back-Track Investigation & Information Brokers, cbloodpi@gmail.com, 602-214-4688, 07/31/24

Timeline

Delivery Driver, Assistant

Italian Touch Pizza & Pasta
11.2024 - Current

Customer Service & IT Support Assistant

Back-Track Investigation & Information Brokers
03.2017 - 12.2023

Graduate Diploma -

Tottenville High School

Bachelor of Science - Cybersecurity And Information Assurance

Western Governor's University

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Michael Cain