Michael Calabrese
Marengo,IL
Summary
Skilled Quality Assurance Inspector with background in manufacturing and technology sectors. Possess deep understanding of compliance standards, quality testing procedures, and inspection documentation. Known for strong problem-solving abilities, keen eye for detail, and commitment to maintaining product excellence. Previous roles have seen significant improvements in product quality and compliance rates due to innate ability to identify and rectify issues swiftly.
Hardworking quality control inspector offering several years of manufacturing and production experience. Detail-oriented and systematic professional knowledgeable about compliance standards. Adheres strictly to documentation guidelines and reporting requirements.
Overview
19
19
years of professional experience
Work History
Quality Assurance Inspector
Charter Dura Bar
Woodstock , IL
03.2011 - Current
- Performed visual inspections of products to ensure product quality.
- Analyzed rejected materials and determined root cause of failure or defect.
- Maintained accurate records of test results, inspection data, and corrective actions taken when necessary.
- Verified that all manufactured parts met design tolerances using precision measuring instruments such as calipers and micrometers.
- Inspected incoming material for correct size, shape, color, or other characteristics as required by customer orders.
- Learned new testing methods through continued education and research.
- Notified supervisors or other relevant personnel of test or production issues.
Store Manager
Toys"R"Us
Schaumburg, IL
04.2010 - 03.2011
- Recruited, trained and supervised new employees.
- Developed strategies to maximize sales and profitability.
- Created weekly work schedules for store personnel.
- Performed regular price checks to ensure competitive pricing.
- Monitored inventory levels and placed orders to restock shelves.
- Resolved customer complaints in a timely manner.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Monitored employee performance and identified performance gaps for corrective action.
- Reviewed customer feedback to make operational improvements and promote satisfaction.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Built customer confidence by actively listening to concerns and complaints and quickly resolving issues.
Department Manager
Walmart
East Dundee , IL
06.2007 - 02.2010
- Oversaw the day-to-day operation of 4 to 5 departments.
- Daily task includes price changes of products and maintaining inventory in my department.
- Readying planes and modules for my departments.
- Ensured compliance with company policies and relevant regulations.
- Organized quarterly meetings with senior management to review departmental goals and objectives.
- Coached and trained new staff members, providing guidance on department policies and procedures.
- Resolved customer complaints promptly and professionally in order to maintain good relationships with my customers.
- Implemented cost-saving initiatives throughout the Department while maintaining high standards of quality assurance.
- Monitored daily sales figures to track trends in customer buying behavior.
- Analyzed weekly reports to identify areas for improvement in operations, budgeting, and staffing levels.
Stocker
Woodman's Food Market
Carpentersville, IL
01.2006 - 03.2007
- Verified pricing accuracy on shelves against invoices from vendors.
- Completed documentation related to receiving, stocking, returns and other activities accurately.
- Monitored expiration dates of perishable items to ensure freshness.
- Stocked shelves with newly arrived products.
- Provided customer service by answering questions about product location, price and availability.
Education
High School Diploma -
Dundee-Crown High School
Carpentersville, IL05-2001
Skills
- Oracle,Mes Software
- Calibration procedures development
- Non-conformance reporting
- Quality Management
- Defect tracking
- Error Correction
- Visual Inspection
- Quality Inspections
- Technical knowledge
- Product Inspection
- Troubleshooting and diagnostics
- Test Planning
- Digital Caliper ,Micrometer, Gauge Block Sets (Tools i use)
Affiliations
Fine Art
Traveling
Mini Golf
Photography
Timeline
Quality Assurance Inspector
Charter Dura Bar
03.2011 - Current
Store Manager
Toys"R"Us
04.2010 - 03.2011
Department Manager
Walmart
06.2007 - 02.2010
Stocker
Woodman's Food Market
01.2006 - 03.2007
High School Diploma -
Dundee-Crown High School
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