Michael Calabrese
Colorado Springs,CO
Summary
Self driven professional skilled in multiple service industries that required attention to detail and the ability to form collaborative partnerships. Passionate about creating strong customer relationships that are cooperative and results oriented. Highly effective team player, with proven success in costumer service, data and equipment management, and navigating company and federal regulations.
Overview
10
10
years of professional experience
Work History
Video Editor / Film Production Assistant
KOAA News 5
Colorado Springs, CO
01.2024 - Current
- Responsible for camera operation and attention to detail for necessary real-time modifications to be in compliance with censorship policies
- Manage data created in multiple programs across network servers
- Review and transfer data files to be used in daily advertisement slots
- Work closely with a professional film crew to produce live television shows in a time sensitive environment
- Respond efficiently to changes in direction in a fast paced environment
- Understand and adhere to FCC regulations
- Ensure clear communication between production staff and anchors for live TV programming
Security Guard
Allied Universal Security Services
Colorado Springs, CO
05.2020 - 05.2023
- Consistent focus on providing prompt, friendly customer service
- Generated daily reports and performed audits related to facility duties
- Ensured security of facility by strictly adhering to identification policies and check-in/check-out procedures
- Utilized licensed software to generate security clearance documentation
Office Asst. Manager / Maintenance Technician
Citadel Self Storage
Colorado Springs, CO
05.2015 - 05.2022
- Ensured accurate billing and payment processing and policy enforcement for over 200 onsite tenants
- Provided excellent customer service for existing and potential clients when navigating rental guidelines and onboarding process
- Resolved tenant issues in a friendly and efficient manner
- Handled high volume of calls, ensuring complete customer satisfaction
- Tracked and documented property maintenance for routine and emergency situations.
Livestream Broadcast Production Crew
University of Colorado
Colorado Springs, CO
08.2016 - 05.2020
- Worked efficiently with a team to live-stream university sporting events. Balanced multiple team positions and ensured timely communication to guarantee a cohesive broadcast.
- Delivered engaging live broadcasts, adhering to station guidelines and FCC regulations.
- Performed remote broadcasts from various locations for special events or promotions.
Assistant Technical Director / Stage Hand
Calvary Worship Center
Colorado Springs, CO
08.2017 - 04.2019
- Collaborated effectively with producers to create compelling content
- Safely operated technical equipment and strictly adhered to protocols and policies
- Maintained accurate documentation of equipment maintenance and repairs to mitigate risk
Education
Bachelor of Arts - Media & Digital Filmmaking
University of Colorado At Colorado Springs
Colorado Springs, CO05-2020
Certificate Endorsed By Colorado Bankers Assoc. - Retail Branch Banking
BankWork$
05-2024
Skills
- Excellent Costumer Service
- Accurate Data Management
- Troubleshooting and Creative Problem Solving
- Collaborative Teamwork
- Project Coordination
- Organization & Attention to Detail
Timeline
Video Editor / Film Production Assistant
KOAA News 5
01.2024 - Current
Security Guard
Allied Universal Security Services
05.2020 - 05.2023
Assistant Technical Director / Stage Hand
Calvary Worship Center
08.2017 - 04.2019
Livestream Broadcast Production Crew
University of Colorado
08.2016 - 05.2020
Office Asst. Manager / Maintenance Technician
Citadel Self Storage
05.2015 - 05.2022
Bachelor of Arts - Media & Digital Filmmaking
University of Colorado At Colorado Springs
Certificate Endorsed By Colorado Bankers Assoc. - Retail Branch Banking
BankWork$
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