Michael Calalay
SAN FRANCISCO,CA
Summary
Proven Head Bartender/Lead Mixologist at Saffron Restaurant, adept in expert mixology and advanced bartending techniques, enhanced customer satisfaction through innovative drink menus and efficient service. Trained teams, streamlined inventory, and implemented sustainable practices, significantly reducing waste. Excelled in customer service and team development, ensuring high-quality experiences. Hardworker with experience in large-scale casual dining establishments. Committed to upholding highest standards of customer service and safe food handling practices. Well-versed mixologist with diverse menu of memorized drink recipes. Professional Bartender/ mixologist with extensive knowledge of spirits and engages customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience.
Overview
10
10
years of professional experience
Work History
Head Bartender/Lead Mixologist
Saffron Restaurant
09.2017 - 06.2024
- Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Crafted special drink and cocktail menu items for seasonal offerings.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Implemented drink prep procedures, significantly reducing wasted stock.
Bartender /mixologist
Hilton Canopy
10.2022 - 11.2023
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Served high customer volumes during special events, nights, and weekends.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Implemented sustainable practices, reducing waste by introducing reusable materials
Education
Associate of Arts - Interior Design
Philippines School of Interior Design
Manila, Philippines06.1992
Bachelor of Arts - Commercial And Advertising Art
Far Eastern University
Manila, Philippines06.1990
Skills
- Sales and Upselling Techniques
- Customer Service
- Strong Communication Skills
- Menu development
- POS System proficiency
- Wine and liquor knowledge
- Alcohol Safety Knowledge
- Advanced Bartending Techniques
- Expert Mixology
- Drink Pairing Knowledge
- Team training and development
- Inventory
Timeline
Bartender /mixologist
Hilton Canopy
10.2022 - 11.2023
Head Bartender/Lead Mixologist
Saffron Restaurant
09.2017 - 06.2024
Associate of Arts - Interior Design
Philippines School of Interior Design
Bachelor of Arts - Commercial And Advertising Art
Far Eastern University
Similar Profiles
Reshma DeviReshma Devi
Kitchen Assistant at Saffron RestaurantKitchen Assistant at Saffron Restaurant
Ravnil GoundarRavnil Goundar
Commis Chef at Saffron Indian RestaurantCommis Chef at Saffron Indian Restaurant
Jana AkailaJana Akaila
Server at SAFFRON GRILLServer at SAFFRON GRILL