MICHAEL CALHOUN
Guilderland,NY
Summary
Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.
Overview
46
46
years of professional experience
Work History
Studio/Sales Assistant
Allan Ditton Pottery
Altamont, NY
03.1995 - 12.2025
Loading,Unloading Aircraft, Deicing Aircraft, CleaningandStockingAircraft
American Airlines
Albany, NY
04.1984 - 09.2012
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Learned and adapted quickly to new technology and software applications.
- Proved successful working within tight deadlines and a fast-paced environment.
- Developed and maintained courteous and effective working relationships.
Sales Associate
Macys
Colonie, NY
06.1982 - 09.1986
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Processed transactions accurately and efficiently at register.
- Maintained visual merchandising standards to promote brand image.
- Collaborated with team members to achieve sales goals and improve customer service.
- Assisted customers in product selection and provided personalized recommendations.
- Maintained visual merchandising standards to enhance store presentation.
Stock/Loading Dock
Price Chopper
Guilderland, NY
07.1979 - 06.1981
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
Education
BBA - Transportation
Niagara University
Niagara Falls, NYSkills
Social skills, teamwork, helping, being responsible Worked with the public my entire career Also a volunteer firefighter for 10 years Have a helpful attitude that makes the job enjoyable
Timeline
Studio/Sales Assistant
Allan Ditton Pottery
03.1995 - 12.2025
Loading,Unloading Aircraft, Deicing Aircraft, CleaningandStockingAircraft
American Airlines
04.1984 - 09.2012
Sales Associate
Macys
06.1982 - 09.1986
Stock/Loading Dock
Price Chopper
07.1979 - 06.1981
BBA - Transportation
Niagara University