Michael Cammon
Temecula,CA
Summary
Dynamic and reliable professional with a proven track record at Platinum Security Group, adept in security protocols and surveillance, alongside exceptional verbal communication skills. Excelled in reducing incidents through vigilant patrolling and effective crisis management, enhancing workplace safety and customer satisfaction. Recognized for outstanding work ethic and commitment to team success.
Overview
2025
2025
years of professional experience
Work History
Security Guard
Platinum Security Group
- Responded quickly to emergency situations to assess and deflect issues.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
- Updated shift logs and produced daily reports to document security activities and specific incidents.
- Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
- Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
- Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
Assistant Manager
Valvoline Instant Oil
San Diego
05.2023 - Current
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
- Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
Valet Parking Attendant
Ace Parking
San Diego
10.2022 - 09.2024
- Explained parking rates and retrieval procedures to guests upon arrival.
- Issued ticket stubs and placed numbered tags on windshields to assist customers with locating vehicles.
- Expedited vehicle retrieval process by utilizing an effective key management system for quick access to keys when needed.
- Maintained accurate records of parked vehicles'' locations within the designated area, ensuring faster retrievals.
- Assisted in training new employees, sharing best practices for safe driving techniques and exceptional customer service skills.
- Maximized space utilization by strategically organizing the parking lot to accommodate more vehicles.
- Contributed to positive guest experiences by offering prompt assistance and addressing concerns effectively.
Customer Service Representative
Barona Casino
01.2015 - 10.2018
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
- Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
Ramp Agent
WFS
San Diego
10.2022 - 07.2024
- Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
- Contributed to a safer work environment by strictly following safety protocols during ramp operations.
- Successfully navigated large shipments of materials through tight spaces and busy facilities.
- Positioned and towed aircraft from remote locations of airport to designated areas for operation.
- Coordinated ground crew activities to complete objectives on schedule.
- Consistently maintained professional appearance and demeanor in accordance with company policies and standards.
- Coordinated effectively with airline staff, maintaining timely communication on flight schedules and potential issues.
Busser
Pechanga Resort Casino
07.2017 - 12.2018
- Enhanced customer satisfaction by maintaining a clean and organized dining area.
- Assisted with bussing tables and cleaning up spills.
- Offered product samples, answered questions and helped customers find items.
Security Officer
Allstate Security Industries
San Diego
05.2017 - 10.2017
- Updated shift logs and produced daily reports to document security activities and specific incidents.
- Checked and verified photo identification prior to granting facility access.
- Completed full building and grounds patrols to spot and investigate concerns.
- Wrote detailed reports of all security breaches and investigations.
- Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
Education
Diploma -
Chaparral High School
El Cajon, CA06.2014
Skills
- Verbal and written communication
- Security camera monitoring
- Patrolling
- Workplace Safety
- Work ethic
- Security Protocols
- Surveillance
- Reliability
Timeline
Assistant Manager
Valvoline Instant Oil
05.2023 - Current
Valet Parking Attendant
Ace Parking
10.2022 - 09.2024
Ramp Agent
WFS
10.2022 - 07.2024
Busser
Pechanga Resort Casino
07.2017 - 12.2018
Security Officer
Allstate Security Industries
05.2017 - 10.2017
Customer Service Representative
Barona Casino
01.2015 - 10.2018
Security Guard
Platinum Security Group
Diploma -
Chaparral High School
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