Summary
Overview
Work History
Education
Skills
Timeline
Generic

Michael Campbell

Ventura,CA

Summary

Experienced professional at Trader Joe's with a strong focus on team leadership and customer service excellence. Demonstrated success in employee training and safety compliance, leading to improved operational efficiency. Proficient in cash handling and order processing, effectively resolving customer complaints to enhance satisfaction. Dedicated to maintaining a productive and safe work environment.

Overview

26
26
years of professional experience

Work History

Crew Member

Trader Joe's
Ventura, CA
03.2000 - Current
  • Performed cashier duties such as taking orders, collecting payments and providing change.
  • Assisted customers with inquiries and provided excellent service.
  • Trained new crew members to ensure smooth operations.
  • Led safety team initiatives to maintain a safe work environment.

Specialist Supervisor

Trader Joe's
Santa Barbara, CA
09.2002 - 04.2011
  • Directed and supervised team of 25 employees in daily operations.
  • Monitored employee productivity levels on a regular basis to identify areas of improvement.
  • Evaluated employee performance through periodic reviews and documented results accordingly.
  • Ensured compliance with workplace safety regulations by providing training sessions for all staff members.
  • Created new strategies for improving customer service standards within the organization.
  • Trained new employees on company policies and procedures.
  • Resolved customer complaints in a timely manner while ensuring customer satisfaction.
  • Monitored employee productivity to provide constructive feedback and coaching.
  • Managed scheduling for staff, ensuring adequate coverage during peak times and projects.
  • Prepared and processed orders with accuracy and efficiency.

Merchandiser

Seven Up Bottling
Oxnard, CA
02.1999 - 03.2000
  • Organized displays according to company standards and specifications.
  • Created merchandising plans based on customer buying habits and trends in the industry.
  • Worked closely with store managers to ensure compliance with corporate policies and procedures related to merchandising activities.
  • Regularly monitored store shelves to ensure product availability, restocking and rotating merchandise as needed.
  • Arranged items in favorable positions and areas of store to attract customers and optimize sales.
  • Communicated and coordinated planogram execution with store management.
  • Built product displays and placed appropriate signage for merchandise.
  • Monitored stock to maintain sufficient quantity of featured product.

Education

High School Diploma -

Buena
Ventura, CA
06-1998

Some College (No Degree) - Business Management

Ventura College
Ventura, CA

Skills

  • Cash handling and order processing
  • Customer service excellence
  • Employee training and development
  • Safety compliance
  • Team leadership
  • Scheduling management

Timeline

Specialist Supervisor

Trader Joe's
09.2002 - 04.2011

Crew Member

Trader Joe's
03.2000 - Current

Merchandiser

Seven Up Bottling
02.1999 - 03.2000

High School Diploma -

Buena

Some College (No Degree) - Business Management

Ventura College

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