Detail-oriented Driver and Facility Manager with expertise in time management, route planning, and customer service. Streamlined delivery processes to enhance efficiency and customer satisfaction. Skilled in order processing, invoice management, and logistics coordination, ensuring timely fulfillment of customer needs. Versatile in handling diverse tasks both in office and field environments.
Overview
28
28
years of professional experience
Work History
Driver / Dispatch / CSR / Facility Manager
Dono Oil / LSI Lubrication / Coastal Chemical
Abilene, TX
11.1998 - Current
Operated commercial vehicles to deliver products safely and efficiently.
Managed timely delivery schedules, coordinating with dispatch for route optimization.
Conducted pre-trip inspections to ensure vehicle safety and compliance with regulations.
Maintained accurate logs of deliveries, mileage, and fuel consumption for reporting purposes.
Trained new drivers on best practices in vehicle operation and safety protocols.
Implemented process improvements that enhanced delivery efficiency and reduced delays.
Monitored inventory levels on delivery routes, ensuring stock availability for clients' needs.
Utilized GPS and other navigation tools to plan routes and stay on schedule.
Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
Communicated with customers to provide delivery updates and confirm delivery locations.
Provided exceptional customer service, addressing concerns and resolving issues promptly.
Enhanced vehicle longevity with regular maintenance checks and repairs as needed.
Ensured timely deliveries by strictly following routes, using GPS navigation systems, and staying updated on road conditions.
Assisted in warehouse operations when needed, contributing to overall team efficiency and productivity goals attainment.
Oversaw project management initiatives, ensuring timely delivery and adherence to quality standards.
Responded to customer requests for products, services, and company information.
Coordinated with logistics department to expedite shipping for urgent customer orders.
Coordinated inventory replenishment processes to maintain optimal stock levels across multiple locations.
Performed full inventory counts every Quarter.
Trained new employees on proper inventory procedures, ensuring consistency in processes across the team.
Performed data entry and completed proper paperwork.
Investigated and resolved variances in inventory counts on a monthly basis.
Optimized warehouse space utilization by regularly assessing layout effectiveness and making necessary adjustments as needed.
Oversaw the safe disposal or recycling of obsolete or damaged materials in compliance with regulatory requirements.
Education
High School Diploma -
Abilene High School
Abilene, TX
Skills
Safety compliance
Fleet management
Route optimization
Logistics coordination
Route planning
Loading and unloading
Time management
Customer service
Interests
Cooking
I enjoy cooking for friends and family gatherings
Volunteering at community kitchens and food-related charities
Road Trips
Adventure Travel
Historical Exploration
Timeline
Driver / Dispatch / CSR / Facility Manager
Dono Oil / LSI Lubrication / Coastal Chemical
11.1998 - Current
High School Diploma -
Abilene High School
Smith Driving, H2S training, DOT physicals
I have done many Smith Driving Classes over the years. H2s training yearly and DOT training on Learnshare. Maintained DOT physical each year with no interruptions.