Michael C Anderson

30+ years of automotive experience in various positions within high volume dealerships. Unique skills in providing customer care and value in a non-pressure sales environment. Abilities to increase dealer revenue by presenting value added products to protect customer investments in high line automobiles. While also managing lending relationships in order to maximize all revenue opportunities. Well versed in federal, state and local regulations that affect new and used vehicle finance departments.

• Achieved Mark of Excelence by completing required skills enhancement and exceeding sales goals with accuracy and efficiency.

• Arizona Insurance Producer License
• Ron Riherd F&I Training
• Certified BMW Product Specialist
• Certified Automotive Broker
• Trained in various manufacturers product knowledge such as BMW, Mercedes, Lexus, Chevrolet, Jeep, Audi, Volvo, Honda, Toyota, etc.

• BMW New, CPO, and Used Finance Manager, Chapman BMW, Phoenix, AZ, 10/01/10, Present, Finalizing automotive purchasing transactions and presenting value added products such as GAP insurance, Extended service contracts, and cosmetic protection plans., Securing final loan approval while securing the most advantageous terms on behalf of the client., Finalizing leasing programs and various other financial products., Training newly hired finance manager to maximize profitability and streamline processes.
• Independent Automotive Broker, Centennial Leasing and Sales, Phoenix, AZ, 01/01/08, 12/31/10, Seeking and developing client relationships while fulfilling automotive needs of the clients., Worked with and established various dealership relationships in order to secure vehicles based on client's requests., Simplified the purchasing process by providing personal service in negotiating terms on behalf of the client while reducing time and money.
• New Cars Sales Manager, Right Honda, Scottsdale, AZ, 01/01/07, 12/31/08, Increased the sales and flow of new cars in a high-volume environment to achieve high ranking sales status., Trained and managed a team of sales representatives and oversaw new car inventory of the dealership., Negotiated sales terms with client to exceed monthly sales goals of the dealership.
• New and Used Cars Finance Manager, Courtesy Chevrolet, Phoenix, AZ, 01/01/01, 12/31/07, Maximize the secondary finance market and subprime credit to increase sales volume of the dealership., Established financial relationships with lending institutions to provide multiple lending choices to clients., Present value-added products to clients to protect financial assets and increase dealership profitability., Helped to facilitate offsite sales events and also bring in financial lending institutions to secure loans onsite to streamline the automotive approval process.
• Finance Director, Keyes Automotive Group, Van Nuys, CA, 01/01/95, 12/31/98, Experience in training and management of multiple finance managers to maximize PVR and process customer files quickly to minimize dealership exposure., Maintained and practiced federal, state, and local compliance laws., Maximized department revenue to exceed monthly profitability.
• Finance Manager, Keyes Automotive Group, Van Nuys, CA, 01/01/89, 12/31/95, Present value-added products to clients to protect financial assets and increase dealership profitability., Helped to facilitate offsite sales events and also bring in financial lending institutions to secure loans onsite to streamline the automotive approval process.
• Assistant Sales Manager, Keyes Automotive Group, Van Nuys, CA, 01/01/87, 12/31/89, Trained sales teams on the 12-step sales process and coached sales team to exceed monthly sales goals., Groom sales team for management positions through the Keyes Automotive Group., Negotiate and secure sales by overseeing the sales transaction.
• Sales Associate, Keyes Automotive Group, Van Nuys, CA, 01/01/86, 12/31/87, Followed the 12-step selling process to achieve monthly sales goals., Learned to improve product knowledge to exceed monthly sales goals and maximize gross profit.

• Certified Sales Professional (CSP)