Michael Cannata
Orange,Ca
Summary
High-energy Custodial Manager successful at working with all departments to facilitate communication, quality and service initiatives. Hardworking and resourceful with strong communication skills and adaptable approach. Maintains proper documentation of duties accomplished during work shift and reports safety hazards or maintenance deficiencies for proper handling. Leader of leaders
Overview
8
8
years of professional experience
Work History
Operations Custodial Manager
Knotts Berry Farm
04.2019 - Current
- Created and managed yearly budgets for both day and night custodial operations, which include SOP's PNP's. for 300 employees.
- Analyzed business performance data and forecasted business results for upper management.
- Planned and led team meetings to review business results and communicate new and ongoing priorities.
- Produced thorough, accurate and timely reports of project activities.
- Developed operating guides to build employee performance, improve employee engagement and increase employee retention.
- Setting priorities and goals.
- Sustained safety protocols to support proper and cost-effective equipment and material usage.
- Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
- Established hands-on, proactive management style to facilitate improvements to workflow and turnover.
- Spearheaded for Covid and safety.
- VOC Enhanced guest service
Hotel Maintenance Engineer
Walt Disney Company
04.2016 - 04.2019
- Operated industrial equipment to quickly complete engineering tasks.
- Handled, mixed and stored chemical cleaners in compliance with safety requirements and standard operating procedures.
- HVAC and plumbing repairs.
- Painted and Wallpapered hotel hallways.
- Stripped, sealed, finished and polished floors to maintain longevity and health.
- Overall maintenance of hotel and grounds.
Education
Bachelor of Science - Management
Kaplan University
Fort Lauderdale 12.2010
Skills
- Managing Operations and Efficency
- Staff Evaluations
- Employee Development
- Budget Management
- Administration and Reporting
- Work Planning and Prioritization
Timeline
Operations Custodial Manager
Knotts Berry Farm
04.2019 - Current
Hotel Maintenance Engineer
Walt Disney Company
04.2016 - 04.2019
Bachelor of Science - Management
Kaplan University
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