Summary
Overview
Work History
Education
Skills
Accomplishments
Hobbies & Interests
Additional Information
Timeline
Generic

Michael Canzian

Summary

Experienced Operations/Construction Manager with over 30 years of experience in Plumbing/Mechanical/HVAC Industry. Excellent reputation for resolving problems and improving customer satisfaction. Enthusiastic Operations/Construction/Service Manager eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of Mechanical construction, Service, Maintenance and training in Project management. Motivated to learn, grow and excel in Mechanical industry. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. My interactions with employees and clients are built and maintained through absolute credibility.

Overview

29
29
years of professional experience

Work History

District Manager

Daikin Applied Canada
02.2024 - Current
  • Supervised various locations, enforcing high-quality standards of operation.
  • Ensured compliance with company policies and procedures as well as provincial/ union regulations by conducting regular audits of operational practices within the district.
  • Boosted employee morale by creating a positive work environment that encouraged teamwork, collaboration, and professional growth opportunities.
  • Achieved consistent revenue growth by identifying new business opportunities and expanding existing client base within the district.
  • Evaluated district performance regularly using data analysis tools to identify areas of improvement and implement targeted action plans for continuous growth.
  • Collaborated with senior management on strategic planning initiatives aimed at maximizing profitability while maintaining high standards of quality across the district.
  • Streamlined operations by establishing efficient processes and communication channels within district, leading to reduced costs and increased productivity.
  • Championed a culture of continuous improvement by regularly soliciting feedback from employees and implementing changes based on their suggestions.
  • Increased district sales by implementing effective marketing strategies and fostering strong relationships with key partners.
  • Monitored competitor activity, adapting strategies to maintain competitive advantage.

Operations Manager Western Canada

LPI Mechanical (West) Inc.
10.2021 - 02.2024
  • My responsibilities are overseeing both the construction and service division with respect to there overall operations and growth.
  • I conduct weekly meetings with both the service and construction managers to discuss work flow and project updates through WIP reports.
  • I handle all the hiring for the company and also deal with any dismissals and disciplinary actions.
  • I also manage our office in Calgary with similar description to what is done in Vancouver, with a direct focus on growing our companies name in that market.
  • I meet with our sales team weekly to discuss ongoing clients and current work backlog, along with understanding who our team is approaching for new opportunities.
  • I deal with our accounting Team to review financials and monitor direct and indirect costs that effect the bottom line and review outstanding accounts for delinquency and cash flow. I work directly with ownership to put together annual budgets.
  • I am also in charge of dealing with unruly clients to come to a resolution that satisfies both parties as warranted.
  • I work very closely with our field team to monitor moral, so that I can better understand how to implement incentives for employee retention.
  • I work closely with our office manager on day to day items, such as company vehicles, employee electronics, payroll and employee training.
  • I organize and schedule meetings with potential clients to help them better understand how LPI can help their specific organization.
  • I worked with our Business Development Team to put together ideas for promoting our company through various organizations, such as BOMA BC and the VRCA.
  • I also conducted all staff annual reviews and issued monetary raises as deserved.

Construction Manager

LPI Mechanical (West) Inc.
03.2019 - 10.2021
  • I worked closely with our estimating team to review any out going tenders to make sure we had covered all our costs and that our margins were in line with the current market.
  • I was in charge of making sure our our coordinators and PM's handle the start up for any awarded jobs with a strong sense of urgency and efficiency, identify all lead times and keeping the GC up to speed on any delayed equipment.
  • I would review contracts (CCDC)for awarded jobs with my PM team to make sure it is accurate and that it reflects exactly what we quoted, with relation to scope and costs.
  • I handled manpower allocation to all our sites and projects, making sure we focused on utilizing our Team efficiently. My approach has always been up front hard, back end easy.
  • I worked closely with our site foreman to stay current with our respective projects and how they moved along with the schedule. I would request reports from our working foreman, detailing what could potentially be a problem moving forward.
  • I would develop a relationship with the project management team (GC), to help assist in any way I could.
  • I was in control of making sure our Team was purchasing wisely and help improve our margins by working with suppliers for best pricing.
  • I made sure our field team did not deviate from the scope of work without out any consent through a change order or change directive.
  • I would make time to sit in on construction meetings with my foreman to listen to how the project is moving along and identify any issues with the schedule.
  • I was responsible for making sure our respective Teams were conducting their toolbox and safety meetings as required, as well as making sure we had the adequate tools to complete the job.
  • I made sure our technicians were current with their safety training and operating tickets.
  • I would coordinate site lunches as a reward for the Teams hard work.
  • Once a job came to a finish, I would follow up with our project Team to make sure they have all their documents in order for our closeout manuals.
  • Surveyed sites to determine material needs and accurately manage inventories and budgets.
  • I would assist in pricing change orders and gathering site info for our construction Team to accurately price any change request.
  • I would assist in pricing smaller TI projects, if our estimators were too busy.
  • I would coordinate a bi weekly meeting with the construction Team to review our current jobs and all projects that we were bidding, to better understand our manpower requirements for the upcoming months.
  • I was responsible for any disciplinary actions required on site due to any misconduct.
  • I made sure our technicians represented the company by wearing their company assigned work clothes.
  • I had the responsibility of approving holidays for our field crew and making sure it did not effect the overall performance on the site.
  • I would remind our crew that they stay diligent on reviewing incoming invoices from the suppliers to identify any discrepancies from the PO that was issued for said invoice.
  • My team and I would meet once a month to review all progress billing and to make sure all our sub contractors submit their invoices in a timely manor.
  • I conducted all field staff annual performance reviews. I would report back to upper management with my reviews and recommendations.
  • I was responsible for updating upper management and ownership at any given time with regards to current work load, site concerns, equipment lead times, manpower requirements and any future financial forecasts based on the WIP reports created by our PM's.
  • Identifying and making a connection with today's worker as times have changed and a different approach is required to get the most out of these individuals.

Plumbing General Manager

Somatic HVAC Solutions
02.2015 - 03.2019
  • I was responsible for developing a new division within Somatic HVAC and hiring the Plumbers to create this division.
  • I was tasked with estimating, coordinating & project managing any and all jobs we were awarded. I priced a variety of projects from small TI's to commercial concrete builds as well 3 and 4 story walk ups.
  • I conducted the hiring process to begin to develop the new division within Somatic HVAC. I was able to build up a division that had 35 plumbers working both Service and Construction.
  • I was responsible fo meeting clients to help build our service division and create a portfolio.
  • I assisted other coworkers with pricing their respective quotes and reviewing them for any missed costs or inadequate labour allowances
  • I had the responsibility of hiring and dismissing employees as required, as well as any implementing any disciplinary actions as warranted.
  • I was in charge of project/progress billing for my respective sites.
  • I also operated as a purchaser to seek out the best pricing for our projects.
  • I was also a source of technical support for our field techs.

Site Foreman Special Projects Division

Synergy Plumbing and Heating
06.2013 - 02.2015
  • Performed various duties on installing multiple capital projects and installs.
  • Priced out multiple projects for the special projects division
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Developed and maintained courteous and effective working relationships.
  • Exceeded goals through effective task prioritization and great work ethic.

Plumbing Technician/ Superintendent

Cambie Plumbing & Heating
03.1996 - 02.2013
  • Cambie Plumbing & Heating is where I started and completed my plumbing apprenticeship.
  • Established and maintained positive working relationships with supervisors, co-workers and customers.
  • Mastered and adhered to plumbing codes, installation requirements and governmental regulations.
  • Mentored and trained apprentices as they came through Cambie Plumbing & Heating.
  • I mainly focused on plumbing and heating service repairs in both a residential and commercial environment.
  • Later on in my career at Cambie Plumbing & Heating, I was exposed to more construction installs and renovations on a commercial level.
  • I also grew into a roll as a dispatcher and had the responsibilities of pricing smaller TI projects.
  • During my time at Cambie Plumbing & Heating I began developing my relationships with outside and inside salesman at many wholesalers throughout the lower mainland.
  • I often was tasked with setting up the techs weekly schedule and coordinating times with the clients.

Education

RSE Plumbing Technician - Plumbing And Pipe Trades Foundation

BCIT
05.2000

Skills

  • Sense of urgency
  • Flexible & Adaptable
  • Customer Service
  • Self-motivated professional
  • Flat and fast decision making
  • Strong business acumen
  • Responsible
  • Team Building
  • Leadership
  • Organization and Time Management
  • Good listening skills

Accomplishments

  • Supervised team of 75 technicians and staff members.
  • Completed Key Leadership training and successfully applied insights from this training.
  • Received the District first 100% management rating through an employee pulse survey during FY24.

Hobbies & Interests

I grew up playing both hockey and soccer at competitive levels. These sports gave me a sense and understanding of competition and team bonding. I tend to compare of lot of situation to sport as that is what I grew up on and I seem to find ways to relate.

Additional Information

I can provide references upon requests.

Timeline

District Manager

Daikin Applied Canada
02.2024 - Current

Operations Manager Western Canada

LPI Mechanical (West) Inc.
10.2021 - 02.2024

Construction Manager

LPI Mechanical (West) Inc.
03.2019 - 10.2021

Plumbing General Manager

Somatic HVAC Solutions
02.2015 - 03.2019

Site Foreman Special Projects Division

Synergy Plumbing and Heating
06.2013 - 02.2015

Plumbing Technician/ Superintendent

Cambie Plumbing & Heating
03.1996 - 02.2013

RSE Plumbing Technician - Plumbing And Pipe Trades Foundation

BCIT

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