Michael Cao
Somerset,NJ
Summary
Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic. Seasoned Office Manager offering leadership experience in administrative positions. Well-versed in industry practices and procedures. Top-notch management abilities in financial, personnel and clerical areas.
Overview
32
32
years of professional experience
Work History
Business /Office Manager
Deosen USA Inc
Piscataway, NJ
12.2022 - Current
- Oversee daily office operations, ensuring a well-organized and efficient workplace
- Responsible for processing bi-weekly payroll for all staff and maintaining related payroll records and reports through QuickBooks.
- Process invoices and payments, handle accounts payable and receivable, and maintain financial records. coordinate office maintenance, repairs, and vendor service.
- Office Inventory: managing office supplies inventory and placing orders as needed.
- Accurately keys customer information is necessary to produce customer invoices in a timely manner. Recognizes, researches and corrects problems and discrepancies in source documents.
- Prepare and submit reports on a timely basis.
- Oversee international and domestic travel arrangements including accommodation and transportation.
- Keep the Director and other leadership personnel informed on all requirements related to the business office.
- Receives and distributes correspondence related to the business office functions.
- Communicate and work cooperatively with others within the organization and the community (e.g., accountants, vendors, suppliers and contractors, etc.)
- Review with scheduling coordinators employee case assignments, etc.
- Orient and instruct new applicants through the new hire process.
- Ensure daily computer updates to support candidate/new hire/applicant data collection.
- Manage accounts receivable and accounts payable, including invoicing, collections, payments, and bank reconciliations.
- Maintain accurate financial records and assist with basic financial reporting
- Completed bi-weekly payroll for 5 employees.
Office Manager
Gentle Care Home Services Inc
Piscataway, NJ
12.2021 - 12.2022
- Managing Day-to-day operations and ensuring that the office is running efficiently.
- Managing office supplies and equipment: ordering and maintaining supplies, ensuring equipment is functioning properly, and coordinating repairs and maintenance.
- Managing schedules: scheduling appointments, meetings, and travel arrangements, as well as coordinating calendars and managing time off requests.
- Answering phones and emails; contacting clients and aids, and answering phones and emails, directing calls, and responding to inquiries.
- Handling office finances: managing budgets, reconciling accounts, and processing payments and invoices.
- Managing office files and records: responsible for maintaining and organizing files, databases, and other records, as well as ensuring compliance with data protection and privacy regulations.
- Providing administrative support: assisting with HR tasks such as onboarding new employees, managing employee files, and coordinating performance evaluations.
- Coordinating office events: responsible for planning and organizing company events.
- Completed bi-weekly payroll for 15 employees.
Sales Manager
Ping An Insurance Company of China
Beijing
11.1995 - 12.1998
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- 'Managed approximately 30 incoming calls, emails and faxes per day from customers.
Store Manager
Ermenegildo Zegna Company of China
Beijing
06.1993 - 10.1995
- Sales Management: You would be responsible for ensuring that the store achieves its sales goals by managing and motivating the sales team to deliver exceptional customer service and increase sales. This would involve analyzing sales data, identifying areas for improvement, and developing strategies to increase sales.
- Customer Service: As a flagship manager, you would be responsible for ensuring that all customers receive a high level of service and have positive shopping experience. This would involve training and coaching the sales team to deliver exceptional customer service, resolving customer complaints, and ensuring that the store is clean, organized, and well-stocked.
- Inventory Management: You would be responsible for managing the store's inventory, including ordering new stock, monitoring inventory levels, and ensuring that the store always has the products customers are looking for. This would involve working closely with the buying team to ensure that the store's inventory is aligned with customer demand and market trends.
- Visual Merchandising: You would be responsible for overseeing the visual merchandising of the store, ensuring that displays are attractive, engaging, and aligned with the brand's aesthetic. This would involve working closely with the visual merchandising team to develop and execute merchandising plans that drive sales and enhance customer experience.
- Staff Management: As a flagship manager, you would be responsible for recruiting, training, and managing the sales team. This would involve setting performance goals, monitoring performance, and providing coaching and feedback to help team members improve their skills and achieve their goals.
- Budget Management: You would be responsible for managing the store's budget, including tracking expenses, monitoring revenue, and developing strategies to improve profitability. This would involve working closely with the finance team to ensure that the store is operating within budget and identifying opportunities to increase revenue and reduce costs.
- Managed approximately 30 incoming calls, emails and faxes per day from customers.
Education
Bachelor of Science - Management Information System
Beijing Institute of Technology
Beijing, P R China07.1990
Skills
- Office Administration, Office Equipment maintenance, Office Software's, Supervisory Skills, account management
Timeline
Business /Office Manager
Deosen USA Inc
12.2022 - Current
Office Manager
Gentle Care Home Services Inc
12.2021 - 12.2022
Sales Manager
Ping An Insurance Company of China
11.1995 - 12.1998
Store Manager
Ermenegildo Zegna Company of China
06.1993 - 10.1995
Bachelor of Science - Management Information System
Beijing Institute of Technology
Similar Profiles
CLAY Lewi SiosiCLAY Lewi Siosi
Fellow at American Association of Hand Surgery (AAHS) – Scripps Hand Surgery Clinics, Valley Hand Surgery Centre, San Diego, California, USA. OrthoCarolina Hand Surgery, South Charlotte, North Carolina, USA. Texas Childrens Hospital, Houston, USA.Fellow at American Association of Hand Surgery (AAHS) – Scripps Hand Surgery Clinics, Valley Hand Surgery Centre, San Diego, California, USA. OrthoCarolina Hand Surgery, South Charlotte, North Carolina, USA. Texas Childrens Hospital, Houston, USA.
Raghavendra WalkhindeRaghavendra Walkhinde
Senior Executive at Joined Escorts/Goetze Ind Ltd/Federal mogul USA/Tenneco USA/Apollo USASenior Executive at Joined Escorts/Goetze Ind Ltd/Federal mogul USA/Tenneco USA/Apollo USA
Luis OrdunaLuis Orduna
Financial Developer at Operation HOPE USA, S USAFinancial Developer at Operation HOPE USA, S USA
En'Chante' CollinsEn'Chante' Collins
Special Education Teacher at Rutgers Therapeutic Day SchoolSpecial Education Teacher at Rutgers Therapeutic Day School
Bernard ColeBernard Cole
Sr. Application Support Specialist at Rutgers University – RWJ Medical SchoolSr. Application Support Specialist at Rutgers University – RWJ Medical School