Michael Capo
Killeen
Summary
Accomplished U.S. military veteran with over 12 years of leadership and operational management, excelling in high-stakes environments. Specialized as a Division Artillery (DIVARTY) Fire Control Master Gunner, managing complex, high-tech artillery systems with a focus on software-driven solutions and cloud technologies. Achieved a 30% increase in operational efficiency through strategic technology integrations and an 80% improvement in network performance. Proficient with the Army's Digital Training Management System (DTMS) and experienced in agile project management. Eager to leverage extensive technical expertise and robust leadership in a supervisory role within United Airlines' technology-driven environment, holding an active DoD secret clearance.
Overview
6
6
years of professional experience
1
1
Certification
Work History
General Manager
Titan Global Enterprises
01.2024 - 07.2024
- Spearheaded the strategic integration of technology to streamline operations and enhance network performance, achieving a 30% increase in business efficiency.
- Implemented advanced network management tools, optimizing operational efficiency and system reliability.
- Managed a large team, fostering a culture of innovation and technology-driven performance enhancement, leading
to significant improvements in employee productivity and customer satisfaction.
Operations Coordinator (SENIOR OPERATIONS SERGEANT)
United States Army
07.2023 - 12.2023
- Optimized NATO operational systems and advanced artillery software, achieving a 25% increase in operational
efficiency and improving data interoperability among coalition forces. Implemented cloud and package
technologies to streamline system integrations, essential for high-stakes environments. - Led comprehensive digital integration training using the Automated Field Artillery Tactical Data System
(AFATDS), boosting the technological capabilities of over twelve teams. Increased team proficiency by 40% in
adopting new technologies through agile training methodologies. - Provided expert preventive maintenance and technical support for advanced military technology systems, ensuring
peak operational readiness. Reduced system downtime by 30% and enhanced performance, crucial for maintaining
continuous mission-critical operations.
Personnel Manager (BATTERY FIRST SERGEANT)
United States Army
11.2022 - 07.2023
- Revolutionized department operations by deploying innovative cloud-based solutions, increasing operational
efficiency and systematization by 20%. Integrated agile methodologies to enhance responsiveness and streamline
project management processes. - Enhanced tracking and management tools using advanced software technologies, significantly improving accuracy
and accountability in project handling. Achieved a 15% improvement in data precision, directly supporting critical
decision-making processes. - Advised on health, morale, welfare, and discipline, fostering employee retention and ensuring safety. Implemented
employee engagement programs that reduced turnover by 10% and improved team cohesion, aligning with
corporate welfare initiatives.
Senior Network Engineer (FIRE CONTROL MASTER GUNNER)
United States Army
01.2022 - 11.2022
- Achieved an 80% optimization rate in network performance by leading rapid software updates and enhancements,
utilizing cloud technologies and agile methodologies to enhance system reliability and efficiency. - Utilized lean techniques to improve forecasting accuracy by 50% for all digital programs, through weekly
synchronization of seven computer systems. Streamlined data management processes, enhancing decision-making
and operational agility. - Developed and led a Digital Sustainment Training (DST) program, standardizing technical training across the
network. Ensured consistent operational excellence and readiness, contributing to workforce development and
technological adeptness. - Provided ongoing technical support and troubleshooting for complex network systems, significantly reducing
downtime by 30% and improving user experience. Strengthened system reliability and service quality through
proactive maintenance and problem resolution.
Department Manager - (OBSERVER COACH TRAINER (OC/T)
United States Army
06.2018 - 10.2021
- Led Digital Validation Exercises that improved organizational communicationsand software capabilities by 90%,
optimizing network systemsand enhancing operational efficiency. These initiatives directly impacted over 100
personnel, demonstrating leadership in deploying high-impact cloud technologiesand system integrations. - Recognized with an annual award for exceptional personnel readinessand operational excellence, underscoring my
commitment to maintaining high standards in technology managementand team leadership.
Education
Bachelors in Computer Science -
Texas Southern University
Houston, TX08.2025
Skills
- Project Management and Agile Methodologies
- Leadership and Team Management
- Strategic Planning
- Problem Solving and Decision Making
Technical Skills
- Systems Integration
- Data Management and Analytics
- Cloud Technologies
- Project Management and Agile Methodologies
Websites
Certification
- Foundations of Project Management, Google Careers Certification, 01/2024 ( Mastering essential project management skills including planning, scheduling, budgeting, and execution, alongside
developing key soft skills in leadership and communication. - Senior Leaders Course (SLC), United States Army, 06/2021 (Refine the leadership skills, technical expertise, and tactical knowledge necessary for managing larger units and staff
roles) - Digital Training Management System (DTMS), United States Army, 05/2015 (Web-based tool used by the U.S. Army to plan, manage, and document training activities. Allows employersand leaders
to efficiently organize, schedule, and track all training aspects within their business.) - FBCB2 (Force XXI Battle Command Brigade and Below), United States Army, 04/2013 (Involves extensive training in advanced battlefield technology, specifically focusing on the operational use and technical
management of the Force XXI Battle Command Brigade and Below system to enhance real-time situational awareness)
and secure communications. - Command Post of the Future (CPOF), United States Army, 08/2011 (A sophisticated command and control software system that integrates real-time data and communications across
military networks, enabling commanders to visualize the battlefield and manage operations with enhanced situational
awareness and decision-making capabilities.)
Timeline
General Manager
Titan Global Enterprises
01.2024 - 07.2024
Operations Coordinator (SENIOR OPERATIONS SERGEANT)
United States Army
07.2023 - 12.2023
Personnel Manager (BATTERY FIRST SERGEANT)
United States Army
11.2022 - 07.2023
Senior Network Engineer (FIRE CONTROL MASTER GUNNER)
United States Army
01.2022 - 11.2022
Department Manager - (OBSERVER COACH TRAINER (OC/T)
United States Army
06.2018 - 10.2021
Bachelors in Computer Science -
Texas Southern University
- Foundations of Project Management, Google Careers Certification, 01/2024 ( Mastering essential project management skills including planning, scheduling, budgeting, and execution, alongside
developing key soft skills in leadership and communication. - Senior Leaders Course (SLC), United States Army, 06/2021 (Refine the leadership skills, technical expertise, and tactical knowledge necessary for managing larger units and staff
roles) - Digital Training Management System (DTMS), United States Army, 05/2015 (Web-based tool used by the U.S. Army to plan, manage, and document training activities. Allows employersand leaders
to efficiently organize, schedule, and track all training aspects within their business.) - FBCB2 (Force XXI Battle Command Brigade and Below), United States Army, 04/2013 (Involves extensive training in advanced battlefield technology, specifically focusing on the operational use and technical
management of the Force XXI Battle Command Brigade and Below system to enhance real-time situational awareness)
and secure communications. - Command Post of the Future (CPOF), United States Army, 08/2011 (A sophisticated command and control software system that integrates real-time data and communications across
military networks, enabling commanders to visualize the battlefield and manage operations with enhanced situational
awareness and decision-making capabilities.)
Similar Profiles
Rodney LittleRodney Little
Event Conversion/Security Officer at Titan Global EnterprisesEvent Conversion/Security Officer at Titan Global Enterprises
JITENDRA MENARIAJITENDRA MENARIA
Warehouse In-charge at Chandasha Enterprises C/O Titan Company LtdWarehouse In-charge at Chandasha Enterprises C/O Titan Company Ltd
TRUPTI RAMESH BORADETRUPTI RAMESH BORADE
SENIOR RETAIL SALES OFFICER at TITAN GLOBAL RETAIL L.L.CSENIOR RETAIL SALES OFFICER at TITAN GLOBAL RETAIL L.L.C