Michael Capo
Killeen
Summary
Accomplished U.S. military veteran with over 12 years of leadership and operational management, excelling in high-stakes environments. Specialized as a Division Artillery (DIVARTY) Fire Control Master Gunner, managing complex, high-tech artillery systems with a focus on software-driven solutions and cloud technologies. Achieved a 30% increase in operational efficiency through strategic technology integrations and an 80% improvement in network performance. Proficient with the Army's Digital Training Management System (DTMS) and experienced in agile project management. Eager to leverage extensive technical expertise and robust leadership in a supervisory role within United Airlines' technology-driven environment, holding an active DoD secret clearance.
Overview
6
6
years of professional experience
1
1
Certification
Work History
General Manager
Titan Global Enterprises
2024.01 - 2024.07
- Spearheaded the strategic integration of technology to streamline operations and enhance network performance, achieving a 30% increase in business efficiency.
- Implemented advanced network management tools, optimizing operational efficiency and system reliability.
- Managed a large team, fostering a culture of innovation and technology-driven performance enhancement, leading
to significant improvements in employee productivity and customer satisfaction.
Operations Coordinator (SENIOR OPERATIONS SERGEANT)
United States Army
2023.07 - 2023.12
- Optimized NATO operational systems and advanced artillery software, achieving a 25% increase in operational
efficiency and improving data interoperability among coalition forces. Implemented cloud and package
technologies to streamline system integrations, essential for high-stakes environments. - Led comprehensive digital integration training using the Automated Field Artillery Tactical Data System
(AFATDS), boosting the technological capabilities of over twelve teams. Increased team proficiency by 40% in
adopting new technologies through agile training methodologies. - Provided expert preventive maintenance and technical support for advanced military technology systems, ensuring
peak operational readiness. Reduced system downtime by 30% and enhanced performance, crucial for maintaining
continuous mission-critical operations.
Personnel Manager (BATTERY FIRST SERGEANT)
United States Army
2022.11 - 2023.07
- Revolutionized department operations by deploying innovative cloud-based solutions, increasing operational
efficiency and systematization by 20%. Integrated agile methodologies to enhance responsiveness and streamline
project management processes. - Enhanced tracking and management tools using advanced software technologies, significantly improving accuracy
and accountability in project handling. Achieved a 15% improvement in data precision, directly supporting critical
decision-making processes. - Advised on health, morale, welfare, and discipline, fostering employee retention and ensuring safety. Implemented
employee engagement programs that reduced turnover by 10% and improved team cohesion, aligning with
corporate welfare initiatives.
Senior Network Engineer (FIRE CONTROL MASTER GUNNER)
United States Army
2022.01 - 2022.11
- Achieved an 80% optimization rate in network performance by leading rapid software updates and enhancements,
utilizing cloud technologies and agile methodologies to enhance system reliability and efficiency. - Utilized lean techniques to improve forecasting accuracy by 50% for all digital programs, through weekly
synchronization of seven computer systems. Streamlined data management processes, enhancing decision-making
and operational agility. - Developed and led a Digital Sustainment Training (DST) program, standardizing technical training across the
network. Ensured consistent operational excellence and readiness, contributing to workforce development and
technological adeptness. - Provided ongoing technical support and troubleshooting for complex network systems, significantly reducing
downtime by 30% and improving user experience. Strengthened system reliability and service quality through
proactive maintenance and problem resolution.
Department Manager - (OBSERVER COACH TRAINER (OC/T)
United States Army
2018.06 - 2021.10
- Led Digital Validation Exercises that improved organizational communicationsand software capabilities by 90%,
optimizing network systemsand enhancing operational efficiency. These initiatives directly impacted over 100
personnel, demonstrating leadership in deploying high-impact cloud technologiesand system integrations. - Recognized with an annual award for exceptional personnel readinessand operational excellence, underscoring my
commitment to maintaining high standards in technology managementand team leadership.
Education
Bachelors in Computer Science -
Texas Southern University
Houston, TX08.2025
Skills
- Project Management and Agile Methodologies
- Leadership and Team Management
- Strategic Planning
- Problem Solving and Decision Making
Technical Skills
- Systems Integration
- Data Management and Analytics
- Cloud Technologies
- Project Management and Agile Methodologies
Websites
Certification
- Foundations of Project Management, Google Careers Certification, 01/2024 ( Mastering essential project management skills including planning, scheduling, budgeting, and execution, alongside
developing key soft skills in leadership and communication. - Senior Leaders Course (SLC), United States Army, 06/2021 (Refine the leadership skills, technical expertise, and tactical knowledge necessary for managing larger units and staff
roles) - Digital Training Management System (DTMS), United States Army, 05/2015 (Web-based tool used by the U.S. Army to plan, manage, and document training activities. Allows employersand leaders
to efficiently organize, schedule, and track all training aspects within their business.) - FBCB2 (Force XXI Battle Command Brigade and Below), United States Army, 04/2013 (Involves extensive training in advanced battlefield technology, specifically focusing on the operational use and technical
management of the Force XXI Battle Command Brigade and Below system to enhance real-time situational awareness)
and secure communications. - Command Post of the Future (CPOF), United States Army, 08/2011 (A sophisticated command and control software system that integrates real-time data and communications across
military networks, enabling commanders to visualize the battlefield and manage operations with enhanced situational
awareness and decision-making capabilities.)
Timeline
General Manager
Titan Global Enterprises
2024.01 - 2024.07
Operations Coordinator (SENIOR OPERATIONS SERGEANT)
United States Army
2023.07 - 2023.12
Personnel Manager (BATTERY FIRST SERGEANT)
United States Army
2022.11 - 2023.07
Senior Network Engineer (FIRE CONTROL MASTER GUNNER)
United States Army
2022.01 - 2022.11
Department Manager - (OBSERVER COACH TRAINER (OC/T)
United States Army
2018.06 - 2021.10
Bachelors in Computer Science -
Texas Southern University
- Foundations of Project Management, Google Careers Certification, 01/2024 ( Mastering essential project management skills including planning, scheduling, budgeting, and execution, alongside
developing key soft skills in leadership and communication. - Senior Leaders Course (SLC), United States Army, 06/2021 (Refine the leadership skills, technical expertise, and tactical knowledge necessary for managing larger units and staff
roles) - Digital Training Management System (DTMS), United States Army, 05/2015 (Web-based tool used by the U.S. Army to plan, manage, and document training activities. Allows employersand leaders
to efficiently organize, schedule, and track all training aspects within their business.) - FBCB2 (Force XXI Battle Command Brigade and Below), United States Army, 04/2013 (Involves extensive training in advanced battlefield technology, specifically focusing on the operational use and technical
management of the Force XXI Battle Command Brigade and Below system to enhance real-time situational awareness)
and secure communications. - Command Post of the Future (CPOF), United States Army, 08/2011 (A sophisticated command and control software system that integrates real-time data and communications across
military networks, enabling commanders to visualize the battlefield and manage operations with enhanced situational
awareness and decision-making capabilities.)
Similar Profiles
JITENDRA MENARIAJITENDRA MENARIA
Warehouse In-charge at Chandasha Enterprises C/O Titan Company LtdWarehouse In-charge at Chandasha Enterprises C/O Titan Company Ltd
TRUPTI RAMESH BORADETRUPTI RAMESH BORADE
SENIOR RETAIL SALES OFFICER at TITAN GLOBAL RETAIL L.L.CSENIOR RETAIL SALES OFFICER at TITAN GLOBAL RETAIL L.L.C
Stephanie Mabelle BebieraStephanie Mabelle Bebiera
Customer Service Associate at Peak Support Global Enterprises Inc.Customer Service Associate at Peak Support Global Enterprises Inc.