Michael Cardelle

• Oversaw development, packaging, and production strategy for a slate of film and television projects.
• Lead creative initiatives and talent partnerships across international co-productions.
• Evaluated scripts and concepts, providing constructive feedback to align with creative vision and market trends.
• Spearheaded creative development for projects, leading brainstorming sessions and guiding the team in conceptualization efforts.

• Assisted with sourcing and procuring risk capital investments in anticipation of initial public offering.
• Established strong relationships with key stakeholders to foster long-term partnerships for funding opportunities.
• Developed comprehensive fundraising strategies to maximize donor engagement and contributions.

• Designed and executed exhibition stands for prestigious art shows, including Art Basel Miami, Art Palm Beach, FRIEZE New York and Art Pampelonne San Tropez.
• Collaborated with artists, gallery owners and designers to translate creative concepts into structural realities.
• Coordinated logistics and ensured seamless event execution across multiple locations.
• Provided personalized customer service, meeting service objectives and expectations.

• Oversaw daily operations, including inventory management, event planning, and staff scheduling.
• Organized VIP services and custom menus, driving revenue growth and enhancing guest satisfaction.
• Delivered exceptional customer service, building lasting relationships with high-profile clients.
• Streamlined operational workflows to enhance efficiency and reduce service times.
• Trained and mentored staff on standard operating procedures and customer service excellence.

• Managed VIP customer service and organized events for over 500 guests.
• Built and maintained a VIP client database, driving sales through targeted incentives.
• Collaborated with vendors to secure catering, audio-visual equipment, and decor for events.

• Organized and coordinated sales for weddings and VIP events, enhancing client satisfaction.
• Increased sales through negotiation and budgeting, while managing payroll and staff schedules.

• Managed VIP services and bottle sales, consistently exceeding sales targets.
• Built a loyal VIP client database, leveraging personalized service to drive repeat business.
• Collaborated with team members to optimize operational efficiency and service quality.
• Developed and maintained strong client relationships to enhance customer satisfaction.

• Spearheaded tailored training programs across multiple restaurant locations, introducing American hospitality standards to Spanish teams.
• Increased sales by 30% through strategic upselling techniques and personalized customer service.
• Mentored staff in customer psychology, sales strategies, and service excellence, enhancing team performance.
• Led cross-functional teams to drive revenue growth through targeted marketing initiatives.
• Developed and implemented tailored sales strategies to enhance customer engagement and satisfaction.

Hospitality & F&B (Summary) — Front-of-House & Operations
• Set the tone as first point of contact; paced floor, managed seating/wait times, and upheld service standards.
• Delivered exceptional guest service; built regulars and high-value relationships; resolved issues with judgment and care.
• Led opening/closing: section setup/breakdown, side-work systems, cash-outs, and end-of-day checklists.
• Maintained dining-room readiness: buss/reset, sanitation, station organization, and smooth expo/pass.
• Coordinated FOH/BOH timing and special requests; supported training/shadowing for new hires.
• Sales-minded: feature selling, pairing suggestions, and check-average growth.

Representative venues: Palm Steakhouse (Coral Gables) • Mark's Restaurant (Los Angeles) • Sage Room Ristorante (Malibu) • Starbucks (Miami) • P.F. Chang's (Burbank) • Hard Rock Cafe (Universal City) Hotel Meliá Castilla (Madrid) • Don Juan Gastronomic (Tossa de Mar)