Michael Carlini
Clarks Summit,PA
Summary
Results-driven Sales Professional with expertise in high-ticket closing and client relationship management. Generated over $133K in revenue within 7 months, maintained a 20–25% close rate, and managed accounts through CRM-based retention strategies. Skilled in objection handling, uncovering client needs, and converting qualified leads into long-term customers.
Overview
2
2
years of professional experience
Work History
High-Ticket Sales Representative
Large Fitness Company
REMOTE
01.2025 - Current
- Closed $133,670 in revenue within 7 months through effective lead conversion.
- Conducted 5–6 in-depth sales calls per day (45–60 minutes each), uncovering client needs and guiding high-value decisions.
- Achieved a consistent 20–25% close rate, overcoming early performance challenges through continuous skill refinement.
- Maintained a $1,714 average order value (AOV), demonstrating expertise in high-value transactions.
Client Relationship Manager
Precision Software Innovations.
Jessup, Pennsylvania
10.2023 - 11.2024
- Maintained detailed records of all client interactions, ensuring accuracy in account management and reporting activities.
- Developed strong rapport with clients through consistent follow-up and attention to detail.
- Facilitated smooth onboarding experiences for new clients, guiding them through product setup and training procedures.
- Strengthened client relationships by maintaining regular communication and addressing concerns promptly.
Education
Bachelor of Arts - Communication Studies
Temple University
Philadelphia, PA05-2023
Skills
- High-Ticket Sales & Closing
- Consultative Selling
- Objection Handling & Negotiation
- Client Relationship Management
- Customer Retention & Account Growth
- Sales Process Optimization
- CRM Proficiency
Timeline
High-Ticket Sales Representative
Large Fitness Company
01.2025 - Current
Client Relationship Manager
Precision Software Innovations.
10.2023 - 11.2024
Bachelor of Arts - Communication Studies
Temple University
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