Michael Carlock
Killeen,TX
Summary
Experienced job seeker with a primary objective of securing a stable position outside of the army. Committed to prioritizing family time while continuously learning and improving. Dedicated to reaching full potential and delivering exceptional results. Demonstrates a strong work ethic and a commitment to completing tasks accurately and efficiently.
Overview
7
7
years of professional experience
1
1
Certification
Work History
88M Motor Transporter Operator
U.S. Army
05.2019 - Current
- I operate a wide verity of heavy equipment vehicles 3 to 22 ton along with trailers for theses vehicles
- I was in charge of transporting personal, corgo and ammo handling
- I have also completed HAZMAT transpiration training while deployed in Poland in 2023
- Developed strong working relationships with customers and coworkers through effective communication skills, contributing to a positive work atmosphere for all parties involved in the transportation process.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Contributed to a safe work environment by consistently following safety guidelines when operating vehicles or handling cargo materials.
- Enhanced customer satisfaction by providing timely and efficient transportation services.
- Received positive feedback from clients for punctuality and professionalism during pick-ups and deliveries.
- Maintained vehicle safety standards through regular inspections and adherence to maintenance protocols.
- Increased operational efficiency with thorough documentation of transport logs, mileage records, and fuel consumption.
- Collaborated with dispatchers to prioritize urgent shipments while maintaining excellent performance metrics for all deliveries.
- Handled sensitive materials responsibly, ensuring proper packaging and secure transport to destination points.
- Performed vehicle safety checks before transporting patients to avoid delays and manage wear and tear.
Delivery Driver/Cook
Domino's
02.2019 - 05.2019
- I primely worked as a delivery driver but I also worked with customer service by taking orders over the phone and in person at the counter along with cleaning the dishes
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Managed customer inquiries and complaints in polite and professional manner.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Verified accuracy of all deliveries against order forms.
- Expedited deliveries to meet customer deadlines and requirements.
- Inspected and maintained delivery vehicles regularly to keep in safe working order.
Sales Associate
Marshalls Retail Store
11.2018 - 01.2019
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Streamlined checkout process, significantly reducing wait times and improving customer satisfaction.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Custodian
Manson Northwest Webster Junior/Senior High School
06.2018 - 07.2018
- I helped with remolding the school during the summer time by repainting class rooms while also cleaning and reorganizing them
- Emptied trash cans and recycling bins to keep building clean and free of germs.
- Maintained clean and comfortable environments in the school by vacuuming, cleaning windows, and dusting.
- Kept building spaces premises clean inside and outside.
- Moved furniture for cleaning
- Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
- Followed safety protocols and safe use of protective gear to prevent injury to self and others.
Cook/Cleaner
Pizza Ranch
12.2017 - 02.2018
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
Education
High School - Genial Studies
Manson Northwest Webster Junior/Senior High School
Manson, Iowa02.2018
Skills
- Transportation
- Adaptable
- Customer Service
- Learn quickly
- Organization
- Time management
- Verbal communication
- First aid training
- Defensive driving techniques
- Fuel efficiency maximization
- Problem resolution
- Hazardous materials handling
Certification
- Licensed Class A CDL - Exp: 12/24/2032
- Secret security clearance
Military Education
- Safe Transportation of Hazardous Material
- Combat Lifesaver Course
- Army Basic Training
Languages
English
Native or Bilingual
Timeline
88M Motor Transporter Operator
U.S. Army
05.2019 - Current
Delivery Driver/Cook
Domino's
02.2019 - 05.2019
Sales Associate
Marshalls Retail Store
11.2018 - 01.2019
Custodian
Manson Northwest Webster Junior/Senior High School
06.2018 - 07.2018
Cook/Cleaner
Pizza Ranch
12.2017 - 02.2018
High School - Genial Studies
Manson Northwest Webster Junior/Senior High School
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