Michael Carlson
Henderson,NV
Summary
Professional operations leader with consistent track record in optimizing processes and driving impactful results. Proven ability to lead teams, implement strategic initiatives, and adapt to changing environments with ease. Skilled in project management, process improvement, and resource allocation. Known for effective collaboration and delivering dependable outcomes.
Overview
16
16
years of professional experience
Work History
Director of Operations
Food Pro Distribution
03.2020 - Current
- Oversee daily operations across multiple departments, ensuring seamless coordination and efficient execution of tasks.
- Monitor budget and utilized operational resources.
- Improve supplier lead times through collaborative forecasting efforts.
- Conduct market research to stay informed on industry trends, competitor strategies, and emerging technologies in purchasing management.
- Achieve cost savings by negotiating contracts and managing supplier relationships.
- Oversee purchasing for multiple product categories, including meat, salted snacks, candy, health & beauty, and pastries, ensuring optimal inventory levels and cost-effective sourcing.
Customer Service Support Manager
Food Pro Distribution
05.2019 - 03.2020
- Championed a proactive approach towards issue identification through scenario analysis exercises conducted with the service support team members regularly.
- Optimized resource allocation by implementing an effective scheduling system for the service support team members.
- Managed budgetary allocation within the department by identifying cost-saving opportunities without compromising on service quality.
- Implemented employee training programs to enhance technical skills and boost productivity within the service support team.
District Manager
Food Pro Distribution
04.2017 - 05.2019
- Supervised various locations, enforcing high-quality standards of operation.
- Oversaw successful store openings, coordinating logistics, staffing, training, and promotional efforts to ensure smooth transitions for new locations.
- Achieved consistent revenue growth by identifying new business opportunities and expanding existing client base within the district.
- Evaluated store performance regularly using data analysis tools to identify areas of improvement and implement targeted action plans for continuous growth.
Human Resources Manager
U.S. Army
06.2014 - 04.2017
- Serving as an ambassador for the Army.
- Obtained twenty-six of twenty-five Regular Army and sixteen of thirteen Army Reserve enlistments, leading the organization to top Recruiting center of the 2nd quarter.
- Superintends security of $50,000 of highly sensitive communication equipment.
- Expertly plans and manages community functions, events, and ceremonies within Orange County and the surrounding area to bring notoriety to the United States Army.
- Provide motivation, direction, and purpose to hundreds of students in the Orange County community regarding their career in the United States Army.
First line Supervisor of Security Force Team
U.S. Army
12.2012 - 06.2014
- Served as a Supervisor of a Security Force Team.
- Promoted ahead of peers by Company leadership to fulfill duties as Senior Supervisor of a Security Force Team to ensure health, welfare, training, moral and discipline of twelve man security force.
- Managed maintenance and accountability of a company’s weapon systems and equipment valued over $6,000,000, ensuring 100% mission readiness of 138 personnel.
- Supervised and provided technical and tactical guidance to a security force in all operations, and gave professional support to junior leaders in order to accomplish their duties.
- Lead more than 50 operations while in Afghanistan, ensuring safety of Security force personnel and civilians.
Security Specialist
U.S. Army
09.2009 - 12.2012
- Served as a member of a Security force team.
- Uphold primary security operations and safety protocols in all performed tasks.
- Operated and maintained an array of weapons, equipment and vehicles with zero insufficiencies.
- Accountable for over $35,000 of equipment with no losses.
- Trained fellow Security Specialists in first aid, to ensure all specialists where up to standards.
- Conducted more than 70 foot patrols in Afghanistan ensuring safety of fellow Security force team and civilians.
Education
Advanced Leadership and Management Development Course
US Army
Basic Leadership and Management Development Course
US Army
Recruiting, Career Counseling, and Guidance Counseling Course
US Army
Business Management
Post University
Waterbury, CTSkills
- Operational efficiency
- Operations oversight
- Supplier relationship management
- Supply chain optimization
- Data-driven decision making
Timeline
Director of Operations
Food Pro Distribution
03.2020 - Current
Customer Service Support Manager
Food Pro Distribution
05.2019 - 03.2020
District Manager
Food Pro Distribution
04.2017 - 05.2019
Human Resources Manager
U.S. Army
06.2014 - 04.2017
First line Supervisor of Security Force Team
U.S. Army
12.2012 - 06.2014
Security Specialist
U.S. Army
09.2009 - 12.2012
Basic Leadership and Management Development Course
US Army
Recruiting, Career Counseling, and Guidance Counseling Course
US Army
Business Management
Post University
Advanced Leadership and Management Development Course
US Army
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