Michael Carpenter
Summary
My reputation is that I get the job done. By understanding my employers' goals and direction, I walk with them hand in hand to apply practical initiatives that ensure results. I possess the knowledge that helps business leaders understand process, strategic planning, change and talent management, and system implementation within project management. With continual communication on policies, I strive to achieve an outcome that solves problems while positively influencing teams to produce their best. I have over 45 proven skills on my LinkedIn profile and endorsements from many current and previous colleagues. I also have four written recommendations on LinkedIn to support the high number of endorsements. https://www.linkedin.com/in/michael-carpenter-6a514a59
Overview
10
10
years of professional experience
Work History
Director of Construction, Renovations, and Field Operations
Avenue One
Indianapolis
01.2022 - 04.2024
- I have extensive experience as a director in the construction industry, specifically in technical expertise, platform processes related to technology, real estate, scheduling, budget control, audits, and recruiting for all trade evaluations and acquisition purchases
- I started the Indianapolis market and brought on new partners to exceed all company KPIs for Indianapolis, Indiana Columbus, Ohio And St Louis Missouri
- I trained and developed partners to understand the directives, standards, and specifications of the company's vision and goals for our homes and pricing guidelines
- Consistently exceeding all company's KPIs
- Additionally, I assisted in hiring directors' regional directors and renovation managers and assisting in field operations, development, and best practices
- I also helped in developing verbiage on the scoping platform to convey a better understanding of the direction in the field while scoping, resulting in a stronger comprehensive scope and fewer COs
- Furthermore, I assisted in evaluating market scope reviews
- Lastly, I have a vast network of SFR contacts nationwide who have been vetted and proven to provide quality
Owner's Representative
SFR3 Fund LLC
- As an Owner's Representative, my responsibility is to provide technical expertise in construction, real estate, architecture, and building structures for the organization.
- My role involves ensuring all requirements are met and the project is completed within the set timeline and budget.
- I manage relationships with Renovation managers, general contractors, architects, engineers, municipal authorities, and financial institutions who are involved in the project.
- To ensure the project complies with company guidelines, I audit scope, cleanliness, safety, and functionality standards.
- I also created a final Quality Control punch list walk and tailored the process and platform to ensure 100% accuracy.
- Maintaining a clear communication line with the PM 'Operations' company is crucial to ensure a quality and smooth transition for the turnover of each asset. To guarantee compliance with company guidelines, I rigorously audit the scope, cleanliness, safety, and functionality standards for the project.
Senior Project Manager of Acquisitions and Renovations
Progress Residential
- On average, we undertake renovation projects worth around 28k and complete a total of 65 home renovations per month
- I led a team of Project Managers who were responsible for overseeing a total renovation construction budget of over $1 million each month for approximately 65 RR homes
- My role involves developing and training all processes, evaluating, and approving scopes, validating, and approving COs, and ensuring effective communication and goal setting to exceed all KPIs.
Owner
Carpenter Contracting LLC
- I have experience in overseeing and directing construction projects from the beginning to the end
- I review the project thoroughly to schedule deliverables and estimate costs
- I oversee all onsite and offsite constructions to make sure they comply with building and safety regulations
- I also coordinate and direct construction workers and subcontractors, select tools, materials, and equipment, and track inventory
- Additionally, I ensure that all contractual conditions of performance are met, review the work progress daily, and prepare internal and external reports about the job status
- I plan to prevent problems and resolve any emerging ones
- I can negotiate terms of agreements, draft contracts, and obtain permits and licenses
- Moreover, I can analyze, manage, and mitigate risks
- Finally, I make sure that the construction is of high quality and that proper construction techniques are used.
Senior Project Manager / Quality Control Manager
ResiCap
- As an accomplished leader, I have successfully led a team of 2-6 Project Managers with a rehab construction budget of over $3M for 90+ single-family homes per month
- By scheduling weekly status project meetings with all Project Managers, I ensure that my team is well-informed of process changes within the organization and communicates real-time goals and deadlines
- I am committed to promoting leadership by challenging others to develop as leaders while serving as a role model and mentor
- Furthermore, I am adept at identifying project opportunities for improvement and making constructive suggestions for change through regular site audits
- I manage the project processes effectively while promoting teamwork, driving production to meet deadlines, and increasing profit margins
- I perform inspections on properties at project completion for quality control consisting of scope accuracy, expenditure items, and health & safety guidelines to ensure that all projects are delivered at the highest standard possible on or below budget.
Regional Maintenance Superintendent
Regency Multifamily
- I have a proven track record of overseeing daily operations, managing capital expenditure projects, and recruiting top-notch maintenance staff for a vast portfolio of 1,840+ units, including 9 garden-style complexes
- My expertise in inventory and budget management has successfully capitalized over $11M annually and managed assets worth over $300M
- My valuable contributions go beyond day-to-day responsibilities
- I have actively participated in developing and implementing procedures and policies that promote company best practices and foster an excellent team-building culture
- As a skilled negotiator, I have developed scopes of work and negotiated contracts, ensuring the successful execution of projects
- My ability to recruit trades has also been instrumental in the smooth functioning of these projects
- My extensive experience in managing large-scale projects and a team of maintenance staff makes me an asset to any organization looking for a seasoned professional to oversee their operations.
District Maintenance Manager
J.C. Hart Company
- As someone who managed all aspects of maintenance for Class A luxury properties, I was responsible for ensuring that the properties met or exceeded the expectations of owners, residents, and vendors
- I oversaw the inspection, repair, and maintenance of all buildings, apartment homes, townhouses, standalone houses, common area facilities, grounds, and equipment related to the property
- I ensured that health and safety procedures were strictly adhered to, providing residents and colleagues with a safe, positive, and sanitary working and living environment
- I took great pride in delivering excellent customer service and keeping all resident activity and information confidential
- I maintained a neat and orderly maintenance shop and ensured an inventory of adequate parts and supplies in stock
- I monitored budgeted maintenance expenses and adhered to all federal, state, and county health and safety codes, laws, and standards
- In addition to overseeing all interior and exterior maintenance for apartments, common areas, buildings, and grounds, I also inspected all work performed by outside contractors
- I oversaw all vacant units, maintained them to make-ready status according to established procedures, and exceeded the expectations of new residents
- I regularly communicated with regional managers and property managers on the status of service requests, make-ready units, and more
- I ensured that all scheduled, inspected, and/or performed ground maintenance was done to ensure high-level curb appeal
- I oversaw the performance of daily pool cleaning, maintained the pool chemical log, and ensured the proper chemical balance
- I also oversaw all common area restrooms, etc., and participated in resident retention activities
- I was committed to ensuring that all fair housing laws and established emergency policies and procedures were adhered to
- I oversaw after-hour emergencies and ensured completion on a timely basis
- I assisted in ground-up construction performing punch walks, turnover from the construction team to the operations team, and oversaw all warranty issue relations
- I attended staff meetings, regional workshops, corporate seminars, and assigned training
- I take pride in my ability to manage all aspects of maintenance for Class A luxury properties with a focus on delivering excellent customer service, ensuring high-level curb appeal, and adhering to all federal, state, and county health and safety codes, laws, and standards.
Education
Skills
- Estimating
- Budgets
- Forward Planning Strategy
- Time Management
- Communication
- Team Building
- Contract Development
- Project Scope Development
- Planning and Execution
- Vendor Management
- Inventory Control and Management
- Development and Training
- Customer Service
- Conflict management
- Fair Housing
- Resident Retention and Relations
- Resident and Community Communications
- HAND Experience
- REACT
- HUD Experience
- Workshops
- Mibor
- Broker Bay
- Unconscious Bias training
- Vetting and recruiting
- Resman
- Yardi
- Salesforce
- Xactimate
- Monday
- Reno-walk
- FotoNotes
- One-Site
- Power BI
Accomplishments
- Dean's list Ivy Tech College - Bloomington, IN
- Chancellor's list Ivy Tech College - Bloomington, IN
- Maintenance Supervisor of the year JCHART Company.
- Have started and developed multiple markets over my career.
- Have recruited, trained, and developed Senior-level team members responsible for running operations in multi-million dollar markets.
Timeline
Director of Construction, Renovations, and Field Operations
Avenue One
01.2022 - 04.2024
Owner's Representative
SFR3 Fund LLC
Senior Project Manager of Acquisitions and Renovations
Progress Residential
Owner
Carpenter Contracting LLC
Senior Project Manager / Quality Control Manager
ResiCap
Regional Maintenance Superintendent
Regency Multifamily
District Maintenance Manager
J.C. Hart Company
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