Michael Carr
Portland,OR
Summary
Empathetic coach with good understanding of different cultures, perspectives and experiences. Eager to put leadership and problem-solving skills into practice. Personable and dedicated to helping mentees navigate difficult situations and resolve conflicts positively and constructively.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Assistant Property Manager
Tross Maintenace
01.2014 - Current
- Resolved conflicts between tenants regarding noise, encroachments, and parking.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Increased tenant satisfaction by promptly addressing maintenance requests and resolving issues efficiently.
- Provided excellent customer service by promptly responding to inquiries and addressing grievances; resulting in increased tenant retention rates.
- Kept accurate records of all resident and tenant correspondence.
- Served as point-of-contact between residents and building personnel thereby effectively managing daily concerns or inquiries.
- Conducted regular property inspections to identify potential issues and ensure compliance with safety regulations.
- Established strong, professional relationships with residents by promoting team collaboration and delivering exemplary service.
- Inspected common areas for cleanliness and notified maintenance of overflowing trash.
- Enhanced property value by overseeing regular upkeep, repairs, and capital improvement projects.
- Communicated effectively with owners, residents, and on-site associates.
- Maintained safe working environment for staff by promptly reporting any observed safety hazards or potential issues to management.
- Reported emergencies to supervisor and provided assistance.
- Collaborated with team members to complete larger projects such as deep-cleaning carpets or power-washing exterior surfaces.
- Enhanced workplace safety by promptly addressing spills, debris, and other hazards.
- Improved facility cleanliness by performing routine maintenance tasks such as sweeping, mopping, and dusting.
- Coordinated move-ins and move-outs, ensuring smooth transitions for both tenants and property management team.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
General Laborer
Labor Ready Worksource
03.2011 - 04.2014
- Maintained clean and organized worksites, minimizing hazards and promoting safe working environment.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Demonstrated strong work ethic, completing physically demanding tasks under varying conditions.
- Performed general housekeeping and cleaning tasks.
- Completed tasks efficiently for timely project completion within set deadlines.
- Received incoming shipments, compared contents against associated records and transmitted to proper department.
- Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
- Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
Education
Skills
- Administrative Support
- Strong Communication Skills
- Self-awareness
- Life Skills Development
- Conflict Mediation
- Relationship Development
Certification
- [Area of certification] Training - [Timeframe]
Timeline
Assistant Property Manager
Tross Maintenace
01.2014 - Current
General Laborer
Labor Ready Worksource
03.2011 - 04.2014
- [Area of certification] Training - [Timeframe]
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