Michael Carrillo
Phoenix,AZ
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Behavioral Technician/Recovery House Manager
Destiny Sober Living
11.2023 - 06.2024
- Assisted residents in creating personalized aftercare plans to maintain long-term sobriety upon leaving the recovery house setting.
- Collaborated closely with clinical teams to ensure that each resident received the appropriate level of care and support during their stay.
- Enhanced staff productivity through regular performance evaluations, professional development opportunities, and constructive feedback sessions.
- Reduced relapse rates by coordinating with external healthcare providers to ensure continuity of care for each resident.
- Expanded program offerings by researching evidence-based practices in addiction treatment and incorporating new techniques into existing protocols as needed.
- Provided one-on-one support and guidance for clients in various settings, promoting the generalization of learned skills.
- Reduced problem behaviors by teaching clients appropriate coping strategies and replacement behaviors.
- Increased daily living skills through systematic instruction and practice during natural routines.
- We have implemented social skills training groups, increasing peer interaction opportunities for clients.
Behavioral Technician/Driver
Jackson's Youth And Family Services
11.2022 - 06.2024
- Built and maintained positive staff relationships to promote teamwork and better serve clients.
- Encouraged clients to develop work skills and participate in social, recreational, and therapeutic activities to enhance interpersonal skills or develop social relationships.
- Observed clients by listening to concerns and recording observations, reporting mental health issues or unusual behavior to appropriate professionals.
- Developed and maintained positive relationships with clients to create a safe and supportive environment.
- Identified behaviors that necessitated intervention and obtained assistance from qualified personnel to complete intervention.
- Obeyed federal, State, and local traffic laws and regulations to enable safe transportation outcomes for participants.
- Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
- Communicated information to parents to promote good communication and transparency.
- Provided one-on-one support and guidance for clients in various settings, promoting generalization of learned skills.
- Implemented social skills training groups, increasing peer interaction opportunities for clients.
- Established rapport with clients, fostering trust and engagement in therapeutic activities.
- Encouraged clients to develop work skills and participate in social, recreational and therapeutic activities to enhance interpersonal skills or develop social relationships.
- Consulted with teachers and school staff regarding client accommodations, promoting successful inclusion in mainstream classrooms.
- Charted on each patient daily.
Escrow Processor - Temp
First American Title Insurance Co
01.2022 - 10.2022
- Created documents for FIRPTA reporting
- Reviewed State of California Franchise Tax Board documents for accuracy
- Reconciled County Recording costs to determine if a refund was due to client
Outbound Warehouse Associate
Chewy Warehouse
10.2021 - 12.2021
- Packed, weighed, and shipped items per customer specifications.
- Loaded merchandise into specific packages suited for product dimensions.
- Used appropriately sized boxes to pack products with care, minimizing shifting and damage during transport.
- Exceeded required daily package quota
- Maximized order fulfillment speed by consistently meeting or exceeding daily performance metrics set by management.
- Checked and rechecked orders before packaging and shipping items.
Stocker Associate
Fry's Food And Drug
12.2019 - 10.2021
- Operated manual and electric pallet jacks, safely relocating heavy merchandise on sales floor for timely stocking.
- Collaborated with backroom and receiving team, working night shifts to support inventory fulfillment goals.
- Maintained effective team member communication.
- Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
- Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
- Maintained fitness in order to move merchandise efficiently and safely.
- Blocked and faced products on displays and shelves in accordance with company policy.
- Helped customers locate desired items and transfer oversized items to vehicles.
- Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
- Removed debris and packaging from boxes and separated for recycling or disposal.
- Supported efficient workflow processes with prompt assistance in receiving shipments, unloading trucks, and processing merchandise.
- Increased efficiency in restocking shelves by promptly unloading delivery trucks upon arrival.
- Collaborated with team members to complete tasks efficiently, promoting a positive work environment.
- Maintained safety standards within the workplace by adhering to company guidelines and procedures.
- Stocked designated items on shelves, end caps and displays.
- Managed timely and effective replacement of damaged or missing products.
- Moved merchandise using forklifts, pallet jacks and hand trucks.
- Moved cardboard, plastic ties, and other debris from unboxing to trash.
Education
Associate of Arts - Psychology
Maricopa Community Colleges - Estrella Mountain Community College
Avondale, AZ05.2019
High School Diploma -
Peak Academy
Montrose, CO05.2015
Skills
- Problem Solving
- Time Management and Organization
- Teamwork and Collaboration
- Attention to Detail
- Microsoft Office
- Multitasking and Prioritization
- Data Entry
- Flexible and Adaptable
- Reliable and Punctual
- Verbal and Written Communication
Certification
- Certified Peer Support Specialist
Timeline
Behavioral Technician/Recovery House Manager
Destiny Sober Living
11.2023 - 06.2024
Behavioral Technician/Driver
Jackson's Youth And Family Services
11.2022 - 06.2024
Escrow Processor - Temp
First American Title Insurance Co
01.2022 - 10.2022
Outbound Warehouse Associate
Chewy Warehouse
10.2021 - 12.2021
Stocker Associate
Fry's Food And Drug
12.2019 - 10.2021
Associate of Arts - Psychology
Maricopa Community Colleges - Estrella Mountain Community College
High School Diploma -
Peak Academy
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