Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Michael Carter

Frederic,VA

Summary

Accomplished leader with a proven track record at Amtrak, adept in project management and strategic planning. Spearheaded the Amtrak Airo Program Integration, enhancing business development and organizational growth. Excelled in staff development and innovation, significantly boosting revenue and fostering strong client relationships. Skilled in budget management and creative problem-solving.

Strong collaborative leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Dedicated [Industry] professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Director, Amtrak Airo Program Integration

Amtrak
04.2021 - Current
  • Spearheaded innovative approaches to resource allocation and strategic planning.
  • Leveraged professional networks and industry knowledge to strengthen client relationships.
  • Implemented business strategies, increasing revenue, and effectively targeting new markets.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.

Senior Program Manager

Amtrak
06.2019 - 04.2021
  • Tracked and reported program results to customers and stakeholders to facilitate change management activities.
  • Engaged with customers, partners and constituent groups to create positive, trusting and professional relationships.
  • Mentored and supported [Number] [Type] department employees to create strong workplace culture.
  • Devised tools and benchmarks to improve team performance and monitor production.
  • Performed program research and analyzed data collection to develop cost estimates and budgets.
  • Identified and communicated customer needs to supply chain capacity and quality teams.
  • Leveraged data and analytics to make informed decisions and drive business improvements.

Program Manager

Amtrak
06.2017 - 06.2019
  • Met with project stakeholders on regular basis to assess progress and make adjustments.
  • Coached team members on productivity strategies to accomplish challenging goals.
  • Interacted with customers and clients to identify business needs and requirements.
  • Addressed and resolved technical, financial, and operational concerns by working with team members and directors.
  • Collaborated with business leadership to set priorities based on business needs, resource capacity and risk exposure.
  • Built teams to address project goals and objectives for multiple projects.
  • Devised creative solutions to critical customer and user needs.
  • Engaged and worked alongside cross-functional stakeholders to manage strategic initiatives.
  • Leveraged project management processes and tools to define and execute projects.
  • Identified program obstacles and communicated possible impacts to team.
  • Managed multiple strategic projects with numerous sub-projects or workstreams.

Lead Environmental Specialist

Amtrak
11.2015 - 06.2017
  • Identified training for environmental compliance and implemented training to operations and other team members.
  • Released reporting and recordkeeping to meet environmental regulations.
  • Tracked key compliance metrics and implemented systems to improve performance.
  • Shared best practices and developed synergies for businesses to achieve results.

Field Environmental Coordinator

Amtrak
08.2013 - 11.2015
  • Inspected industrial and municipal facilities and programs to evaluate operational effectiveness and determine compliance with environmental regulations.
  • Analyzed inspection data to determine pollution and contamination levels.
  • Monitored and enforced budgeting protocols for waste and recycling programs.
  • Achieved continuous improvement and promoted safety by creating new departmental procedures manual.

Supervisor

HEPACO
06.2010 - 08.2013
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.
  • Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
  • Generated reports detailing findings and recommendations.

Education

Bachelor of Science - Chemistry

James Madison University
Harrisonburg, VA
05.2010

Skills

  • Business Development
  • Project Management
  • Staff Development
  • Budget Management
  • Project Coordination
  • Creativity and Innovation
  • Strategic Planning
  • Organizational Development
  • Business Planning

Certification

  • PMP - Project Management Professional

Timeline

Director, Amtrak Airo Program Integration

Amtrak
04.2021 - Current

Senior Program Manager

Amtrak
06.2019 - 04.2021

Program Manager

Amtrak
06.2017 - 06.2019

Lead Environmental Specialist

Amtrak
11.2015 - 06.2017

Field Environmental Coordinator

Amtrak
08.2013 - 11.2015

Supervisor

HEPACO
06.2010 - 08.2013

Bachelor of Science - Chemistry

James Madison University
Michael Carter