Michael Carter
Laplace,LA
Summary
Accomplished Fleet and Equipment Manager with a proven track record at Infrastructure Solutions Group, enhancing operational efficiency and safety through expert equipment maintenance and strategic procurement. Skilled in inventory supervision and fostering strong vendor relationships, I significantly reduced downtime and improved team productivity. Demonstrates exceptional leadership and facility management abilities, ensuring high standards of service and customer satisfaction.
Overview
18
18
years of professional experience
Work History
Fleet and Equipment Manager
Infrastructure Solutions Group
07.2022 - Current
- Reduced downtime in operations by performing proactive maintenance on equipment.
- Trained team members effectively to maintain consistent productivity.
- Ensured timely acquisition of new equipment, streamlining the procurement process.
- Monitored equipment and tool inventory to consistent replenishment in alignment with demand.
- Inventoried and loaded supplies for travel.
- Maintained accurate records of equipment usage, enabling better planning and scheduling for future projects.
- Leveraged strong relationships with vendors to expedite repairs when needed, reducing downtime during critical projects phases.
- Enhanced safety standards with thorough inspection and repair of faulty equipment.
- Conducted periodic audits on acquired assets, maintaining an accurate database that informed strategic decision-making regarding resource allocation.
- Maintained clean and organized facilities.
Assistant Service Manager / Shop Foreman
Best Chevrolet
08.2006 - 03.2022
- Met with customers to discuss service needs and develop effective and practical solutions.
- Met with customers to discuss service needs and offer available solutions.
- Improved customer satisfaction by addressing and resolving service-related concerns promptly and professionally.
- Managed a team of technicians to ensure timely completion of maintenance tasks and high-quality workmanship.
- Maintained accurate records of completed services, parts inventory, and customer communications to streamline processes.
- Developed strong relationships with customers, resulting in repeat business and increased loyalty.
- Followed up with customers during and after installations to verify satisfaction.
- Trained less-skilled service workers on standards, efficiency, and conflict resolution for best-in-class customer service.
- Addressed and resolved issues promptly.
Education
Associate of Applied Science - Motor Technology
Delgado Community College
New Orleans, LA05-2001
Skills
- Equipment repairs
- Safety procedures
- Inventory supervision
- Equipment maintenance
- Cost estimates
- Purchasing
- Scheduling
- Facility management
- Recordkeeping
- Equipment inspections
Timeline
Fleet and Equipment Manager
Infrastructure Solutions Group
07.2022 - Current
Assistant Service Manager / Shop Foreman
Best Chevrolet
08.2006 - 03.2022
Associate of Applied Science - Motor Technology
Delgado Community College
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