Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Michael Carter

Norfolk,VA

Summary

Dynamic professional with a proven track record, excelling in customer support and project management. Adept at problem-solving and enhancing client satisfaction through tailored financial strategies. Recognized for attention to detail and the ability to adapt quickly, fostering strong client relationships and driving repeat business.

Dynamic maintenance background in freelancing, bringing versatile skill set and adaptable approach to diverse projects. Successfully delivered high-quality work for clients across multiple industries, demonstrating reliability and creative problem-solving. Proven ability to manage deadlines and collaborate effectively, ensuring client satisfaction and project success. Proven troubleshooting skills.


Overview

32
32
years of professional experience

Work History

Freelancer

Michael Carter
12.2001 - Current
  • Managed multiple projects simultaneously while maintaining a high level of attention to detail and organization.
  • Negotiated contracts with both clients and vendors effectively, ensuring mutually-beneficial terms were agreed upon.
  • Enhanced client satisfaction by delivering high-quality work within deadlines.
  • Analyzed user feedback to gather input and identify areas required for improvement.
  • Strengthened client relationships with consistent communication and timely project updates.
  • Developed customized solutions to address unique client needs, resulting in repeat business and referrals.
  • Adapted quickly to changing project requirements, demonstrating flexibility and adaptability under pressure.

Financial Services Representative

Transamerica Life Insurance Company
04.2016 - 02.2022
  • Provided customer service, resolving issues and maintaining long-term client relationships.
  • Increased client satisfaction by providing tailored financial advice and investment recommendations.
  • Worked with clients to develop financial planning strategies and solutions through evaluation of finances.
  • Advised clients on retirement planning options such as IRAs or annuities based on individual goals.
  • Maintained up-to-date knowledge of industry regulations, trends, and best practices to provide informed advice to clients.
  • Enhanced customer relationships with personalized service and addressing individual concerns promptly.
  • Collaborated with team members to achieve sales targets and improve overall branch performance.

Electrical Second Class

United States Navy, USN
02.1993 - 04.2013
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support, guidance and leadership.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Passionate about learning and committed to continual improvement.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.

Education

BBA - General Studies

South University
Virginia Beach, VA
03-2016

Skills

  • Problem-solving
  • Time management
  • Attention to detail
  • Customer support
  • Project management

Affiliations

  • New Life MCC

Timeline

Financial Services Representative

Transamerica Life Insurance Company
04.2016 - 02.2022

Freelancer

Michael Carter
12.2001 - Current

Electrical Second Class

United States Navy, USN
02.1993 - 04.2013

BBA - General Studies

South University

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