Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Michael Carter

Office Assistant
Christmas Valley,OR

Summary

Dynamic professional with extensive experience in office management and public safety at the City of Antelope. Proven track record in managing day-to-day operations, building city hall office systems and developing community emergency services from the ground up, demonstrating strong public contact/customer service, problem-solving and teamwork skills. Expertise in data management and legal/business research, ensuring efficient operations and compliance in high-pressure environments.

Overview

21
21
years of professional experience

Work History

City Recorder / Fire Chief / Maintenance Worker

City of Antelope
11.2011 - 10.2020

City Hall office administration, keeping records, filing, taking minutes, handling confidential/legal matters, develop/manage IT and records-keeping systems. City Financial Officer including billing/collections for city utilities for two years. Rebuilt City Hall and decades of loose records. First Responder-answering to medical and fire-rescue emergencies. Public Safety administration planning, development, recruitment/supervision and training of volunteer Firefighters and EMTs, coordination of resources with allied agencies and Incident Command. Contract maintenance of public grounds and facilities, cleaning/custodial, affecting repairs, assisting public works projects.

Pacific NW Manager /Advanced Care Paramedic

Medics On The Ball/Event Medics Inc.
08.2013 - 10.2015

Remote operations management of Pacific Northwest/Northern California region, Paramedic level patient care, hiring/training/supervision of RNs, Sports Trainers, EMTs and Paramedics for special event work, establish contracts for service upon customer request, coordination of mutual aid resources, assist senior management in transfer of data and assets to new company.

Paramedic Ambulance Operations Manager

APT Ambulance/Medic Ambulance Service
02.2000 - 08.2010

Critical Care Paramedic, management and development of private ambulance company 9-1-1 Paramedic operations division, including supervision of 30 employees delivering advanced cardiac life support, emergency 9-1-1 response and critical patient care services, cold and hot marketing, creating bid proposals and negotiating service contracts, liaison with County Dept. of Health Services EMS compliance, assist in development of Basic Life Support ambulance services, training of new Paramedics and medical supply inventory control.

Education

College Coursework/Certificate of Completion - Paramedic II

Bismarck State College
Bismarck, ND

No Degree - Fire Science/Firefighter 1/Fire Officer 1

State of Oregon Fire Marshal DPSST
Salem, OR

College Coursework/Certificate of Completion - Paramedic I

Central Oregon Community College
Bend, OR

College Coursework/Certificate of Completion - Fire Science/EMT

Rogue Community College
Grants Pass, OR

Phoenix High School
Phoenix, OR

Skills

    Office management

    Customer service: phone/in-person/online

    Data entry and file management expertise

    Organizational skills

    Legal and business research, compliance

    Teamwork and collaboration

    Critical thinking and Problem-solving

    Billing/Accounts Payable-Receivable

    Document creation/preparation

    PC/Mac, IT/Networking, Social media

Accomplishments

Developed a fully functional city fire and emergency medical rescue department for an isolated rural community where no formal services had existed for 15 years, contributing toward the development of an all-new municipal water system and the community's first ISO fire insurance rating.


As a community lead EMT, obtained and delivered much-needed donated Federal grants, ambulances, equipment and training to rural volunteer EMS squads in frontier Eastern Oregon, assist squads with developing ongoing professional education, ambulance billing and compliance practices.

Timeline

Pacific NW Manager /Advanced Care Paramedic

Medics On The Ball/Event Medics Inc.
08.2013 - 10.2015

City Recorder / Fire Chief / Maintenance Worker

City of Antelope
11.2011 - 10.2020

Paramedic Ambulance Operations Manager

APT Ambulance/Medic Ambulance Service
02.2000 - 08.2010

College Coursework/Certificate of Completion - Paramedic II

Bismarck State College

No Degree - Fire Science/Firefighter 1/Fire Officer 1

State of Oregon Fire Marshal DPSST

College Coursework/Certificate of Completion - Paramedic I

Central Oregon Community College

College Coursework/Certificate of Completion - Fire Science/EMT

Rogue Community College

Phoenix High School
Michael CarterOffice Assistant
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