Michael Casanova
Westwego,LA
Overview
11
11
years of professional experience
Work History
Senior Kitchen Director
Chick-fil-A
Jefferson, LA
07.2016 - 06.2023
- Created weekly schedule for 30 plus people
- Inventory orders
- Recruited, interviewed, hired prospective candidates
- Inventory counts
- Lead a team of 12 or more daily
- Chose, trained and mentored leaders under me and promoted trainers
- Monitored labor costs through precise scheduling
- Monitored food costs through food waste
Director of Operations
Chick-fil-A
Gretna, LA
04.2012 - 06.2016
- Created schedule for entire staff (35 people)
- Monitored customer satisfaction scores and held meetings with fellow leaders to discuss opportunities
- Dealt with customer issues and concerns
- Inventory ordering
- Lead a team of 35 daily
- Monitored waste by tracking food waste and precise scheduling via sales trends
Education
Bachelor of Science - Education
University of Holy Cross
New Orleans, LA05-2004
Skills
- Creativity and Innovation
- Temperature Control
- Ordering Supplies
- Food Safety Standards
- Kitchen Operations
- Budgeting and Cost Control
- Performance Evaluations
- Health Inspections
- Waste Reduction
- Sanitation Procedures
- Recruitment
- Inventory Management
- Kitchen Management
- Scheduling
- Cost Control
- Supply Ordering
- Food Safety
- Staff Supervision
- Staff Training and Development
- Scheduling Coordination
- Shift Scheduling
- Sales Projections
- BOH Operations
- High-Volume Dining
- Operations Management
- Inventory Coordination
- Customer Service
- Employee Scheduling
Timeline
Senior Kitchen Director
Chick-fil-A
07.2016 - 06.2023
Director of Operations
Chick-fil-A
04.2012 - 06.2016
Bachelor of Science - Education
University of Holy Cross