Overview
Work History
Education
Skills
Timeline
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Michael Casanova

Westwego,LA

Overview

11
11
years of professional experience

Work History

Senior Kitchen Director

Chick-fil-A
Jefferson, LA
07.2016 - 06.2023
  • Created weekly schedule for 30 plus people
  • Inventory orders
  • Recruited, interviewed, hired prospective candidates
  • Inventory counts
  • Lead a team of 12 or more daily
  • Chose, trained and mentored leaders under me and promoted trainers
  • Monitored labor costs through precise scheduling
  • Monitored food costs through food waste

Director of Operations

Chick-fil-A
Gretna, LA
04.2012 - 06.2016
  • Created schedule for entire staff (35 people)
  • Monitored customer satisfaction scores and held meetings with fellow leaders to discuss opportunities
  • Dealt with customer issues and concerns
  • Inventory ordering
  • Lead a team of 35 daily
  • Monitored waste by tracking food waste and precise scheduling via sales trends

Education

Bachelor of Science - Education

University of Holy Cross
New Orleans, LA
05-2004

Skills

  • Creativity and Innovation
  • Temperature Control
  • Ordering Supplies
  • Food Safety Standards
  • Kitchen Operations
  • Budgeting and Cost Control
  • Performance Evaluations
  • Health Inspections
  • Waste Reduction
  • Sanitation Procedures
  • Recruitment
  • Inventory Management
  • Kitchen Management
  • Scheduling
  • Cost Control
  • Supply Ordering
  • Food Safety
  • Staff Supervision
  • Staff Training and Development
  • Scheduling Coordination
  • Shift Scheduling
  • Sales Projections
  • BOH Operations
  • High-Volume Dining
  • Operations Management
  • Inventory Coordination
  • Customer Service
  • Employee Scheduling

Timeline

Senior Kitchen Director

Chick-fil-A
07.2016 - 06.2023

Director of Operations

Chick-fil-A
04.2012 - 06.2016

Bachelor of Science - Education

University of Holy Cross

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Michael Casanova