Summary
Overview
Work History
Education
Skills
References
Timeline
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Michael Cascarano

Lake Forest,IL

Summary

I am dedicated Account Executive promoting dynamic customer service, issue resolution and relationship building skills. I’ve built up a strong sales background with a tenacious yet subtle approach. Stayed competitive and successful by remaining agile in face of changing market conditions and customer preferences. Knowledgeable in diverse policy types and effective customer relations strategies.

Overview

8
8
years of professional experience

Work History

Account Executive

Accuquote Life Insurance
Wheeling, IL
06.2020 - 02.2024
  • Assisted customers in selecting the right life insurance coverage for their needs.
  • Licensed in life and health insurance in over 22 states.
  • Worked in the Final Expense department, in assisting the elderly acquire life products.
  • Developed and maintained relationships with clients to ensure customer satisfaction.
  • Put 738 cases in-force within 4 years of my employment, which generated seven hundred thousands dollars of paid business
  • Sold life insurance products over the phone and assisted other agents with underwriting.
  • Evaluated current financial situation of clients before recommending any policy changes.
  • Sought out new clients and developed clientele by networking to find new customers.
  • For the remaining year I was employed, I worked solely in the AAA life insurance department of our company, assisting there existing clientele with policy reviews.

Chocolatier Sales Associate

Fannie May
Hoffman Estates, IL
06.2018 - 02.2020
  • Create an enjoyable atmosphere for customers and employee's
  • Maintained customer satisfaction, quickly resolving issues and offering expert assistance
  • Meet daily sale goals set by the company
  • Maintain cleanliness around the store and fill in product when needed
  • Establish relationship with customers to retain future business
  • Fiduciary responsibility when opening and closing the registers
  • Recommended merchandise to suit customer budget and preferences
  • Promoted products effectively by staying on top of offerings and prices.

Chocolatier Sales Associate

Godiva
Vernon Hills, IL
03.2016 - 01.2018
  • Helped customers navigate store, complete sales, and process returns
  • Created memorable customer experiences by offering personalized sales support
  • Boosted sales consistently, building attractive displays and effectively merchandising products
  • Cleared out older stock regularly, assisting with clearance markdowns and special sales promotions
  • Developed customer base by connecting with over 10-20 customers per day
  • Met sales quotas, frequently exceeding targets by taking advantage of upselling opportunities
  • Captured consistent customer sales with friendly, knowledgeable support
  • Promoted products effectively by staying on top of offerings and prices
  • Overcame customer objections using powerful product demonstrations
  • Resolved concerns using strong communication and conflict management skills combined with expert sales abilities.

Education

Bachelors in Business Marketing and Sales -

Northern Illinois University
05.2025

Life and Health Insurance License -

Exam Fx
09.2019

Skills

  • Strong Work Ethic
  • Communicator
  • Customer service
  • Product guidance
  • Sales Expertise
  • Detail oriented
  • Resourceful
  • Solution oriented

References

References available upon request.

Timeline

Account Executive

Accuquote Life Insurance
06.2020 - 02.2024

Chocolatier Sales Associate

Fannie May
06.2018 - 02.2020

Chocolatier Sales Associate

Godiva
03.2016 - 01.2018

Bachelors in Business Marketing and Sales -

Northern Illinois University

Life and Health Insurance License -

Exam Fx

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Michael Cascarano